Jobs · Management · North Carolina

Full Time Assistant Manager- Loft

LOFT · Charlotte, NC · 2 mo ago
ManagementFull-time

About the role

As Assistant Manager, you support the customer experience and shape a strong store culture for associates. Your role as a store leader is an opportunity to nurture relationships with both customers and associates.

Responsibilities

  • Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
  • Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
  • Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
  • Create an inclusive store environment for associates where everyone feels welcome and engaged.
  • Use technology to provide customers with a seamless omnichannel shopping experience.
  • Support the Store Manager in recruiting, hiring, and developing talent.
  • Use tools and reporting to drive operational excellence and financial discipline.
  • Build productive relationships by listening, sharing ideas, and supporting the team.

Requirements

  • 1+ year retail management experience (preferred)
  • Brings a hospitality mindset when connecting with customers and associates
  • Technology proficient and ability to operate a point-of-sale system
  • Strong business acumen and ability to implement action plans to drive results
  • Takes initiative in making thoughtful decisions

Qualifications

  • High school diploma or equivalent
  • Valid driver’s license

Skills

  • Customer service skills
  • Leadership skills
  • Technology proficiency

Benefits

  • Medical, dental, and vision insurance
  • 401(k) plan
  • Paid time off & holidays
  • Opportunities for monthly bonuses
  • Merchandise discounts plus eligibility for discounts at our sister brands
  • Professional development and opportunities for advancement across our brands
  • Community impact through our philanthropic partnerships

Pay

The pay for this role is competitive and commensurate with experience.

Schedule

The schedule for this role is typically Monday through Saturday, with some flexibility based on business needs.

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