FULL TIME Assistant Manager

About the role

The Assistant Manager is an hourly employee responsible for the operation and supervision of a theatre and its staff, acting as a Regal representative consistent with the company’s mission and policies.

Responsibilities

• Ensure regular and consistent attendance.
• Uphold and administer all theatre policies.
• Train, develop, coach, and supervise non‑management employees.
• Perform any staff position as required.
• Operate all projection and audio‑visual equipment (hardware and software), including film handling (threading, building‑up, tearing down) and maintenance.
• Maintain working knowledge of booth and projection systems, including maintenance, programming, TMS operation, and related projection skills.
• Keep required alcohol certification and training current where applicable.
• Monitor risk management: employee and patron safety, loss prevention, emergency situations, and proper handling, reporting, and investigation of accidents.
• Ensure guest satisfaction.
• Count, deposit, and reconcile all daily receipts (cash, credit cards, coupons, gift cards, checks, discount tickets, and other payment methods).
• Maintain knowledge of and comply with the dress code.
• Complete or be in the process of completing the management certification program.
• Review and understand the ROM (Regal Operations Manual).
• Interview, hire, schedule, coach, counsel, suspend, and (with GM/HR oversight) terminate cast members; administer all related HR paperwork and uphold HR policies.
• Control costs: manage direct operating expenses, purchase and order concession/café stock and supplies, oversee inventory and auditing processes.
• Supervise theatre maintenance (building and grounds), perform minor repairs, and obtain qualified personnel for larger maintenance issues.
• Handle marketing and promotions for feature film engagements; schedule movie show times and deliver them to proper channels.
• Read and understand training materials on subjects such as sexual harassment and discrimination.
• Perform additional duties as assigned by the General Manager or senior management.

Qualifications

• High School Diploma or equivalent (if not currently a high school student).
• At least three months of supervisory experience, or six months of theatre experience with completion of the Cast Certification Program, or a comparable combination; or demonstrated leadership/management skills subject to VP approval.
• If alcohol sales/service are part of duties, must be of legal age per state/local law and complete any required state/local training and certification, plus the Regal Responsible Beverage Server training on Regal Online University.
• Language ability: good public speaking skills; effective oral and written communication with employees, vendors, corporate staff; active listening; clear, direct responses; ability to explain information to others.
• Math ability: perform calculations quickly and accurately; identify and correct errors.
• Reasoning ability: identify problems, gather relevant data, note possible causes, evaluate information, recognize alternatives, reach evidence‑based conclusions, recommend solutions, take initiative beyond minimum requirements, work with minimal supervision, perform under pressure or opposition.
• Computer and office skills: proven experience with PC platforms and basic office programs (email, word processing, spreadsheets); operate copiers and other office equipment; devise and maintain filing systems; attention to detail; dexterity with tools and equipment; ability to perform mechanical tasks as needed.
• Personal skills: interface effectively with customers, the public, and co‑workers; show sensitivity to others’ feelings; establish goals, budget time, set priorities to achieve objectives.
• Supervisory responsibilities: directly supervise an unspecified number of employees; train and coach staff; plan, assign, and direct work; appraise performance; reward performance; address complaints; resolve problems; administer discipline under GM/senior manager direction; may include interviewing and hiring as directed by the GM.
• Physical demands: frequently required to stand, walk, sit, use hands to finger/handle/feel, reach with hands/arms, and talk or hear; occasionally required to climb or balance and to stoop, kneel, crouch, or crawl; regularly required to lift up to 60 lbs.; vision requirements include close, distance, peripheral, depth perception, and ability to adjust focus.

Benefits

• Medical and prescription coverage with company contributions toward cost.
• Life insurance and disability insurance at no charge.
• Dental, vision, and supplemental life insurance options for employees and dependents.
• Accident, critical illness, and hospital indemnity insurance.
• Vacation time and sick leave for work‑life balance.
• Free movie passes