Full Stack Java/React Developer - W2 Only

About the role

Client is seeking a Senior Software Engineer to join their dynamic team and spearhead the transformational next generation Contact Center Solution. You will be working with cross-functional teams to develop innovative, mission-critical, massively scalable solutions with best-in-class cloud technology and platforms that offer differentiated user experience to all our customers.

Responsibilities

• Execute on complex technology Cloud initiatives including those that are company-wide, with broad impact to external and internal customers.
• Active contributor in developing cloud native microservices, and modern event-driven, data lake and analytics solutions, along with automating the provisioning of Azure/GCP (Google Cloud Platform) and hybrid Cloud Infrastructure using Infrastructure as a Code.
• Adopt and champion standards and companywide best practices for engineering and large-scale technology solutions in all aspects such as design, development, automated testing, True CD, documentation of the Engineering and Non-functional requirement aspects of the Cloud platform.
• Understand and influence new technologies, leading technology team to meet deliverables and drive new initiatives.
• Collaborate and consult with senior engineering managers, leads and architects to resolve technical issues and achieve goals.
• Working in a globally distributed team to provide innovative and robust Cloud-centric solutions.
• Working closely with Product Team and Vendors to develop and deploy Cloud services to meet customer expectations.

Requirements

• 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of experience with Node JS, JAVA, Spring Boot
• 2+ years working with Cloud Platform (GCP, AWS, or Azure)
• 2+ years of experience with Python
• 1+ years of experience with GenAI

Qualifications

• 4+ years of Contact Center industry experience with design, development, testing, integration with vendors, CRMs and business applications.
• Proven knowledge in one or more of the contact center sub-domains such as: IVR/IVA, NLU/NLP, Real Time Omni-channel Agent experience and customer journey, CX/AX experience optimization using AI/ML (Artificial Intelligence/ Machine Learning)
• 2+ years of Deep Domain Driven Design experience with cloud native Microservices
• 2+ years of real-time low latency, front-end Web applications React, Redux, RXJS, Typescript, progressive Web Apps with responsive design with Rest APIs, real-time eventing gRPC or Web Sockets using Micro front-end architecture.
• 2+ years of experience with automated testing frameworks for Unit testing for Java/Python and UI Micro-services
• 2+ years of hands-on experience with TrueCD, DevOps with Cucumber, Jenkins
• 1+ years of experience with Playbooks, Vertex AI
• Experience with Google Agent Development Kit
• Experience working in Agile environment
• Professional cloud certification on Azure/GCP or other cloud providers
• Full stack application development is a plus.

Desired Skills

• 4+ years of Contact Center industry experience with design, development, testing, integration with vendors, CRMs and business applications.
• Proven knowledge in one or more of the contact center sub-domains such as: IVR/IVA, NLU/NLP, Real Time Omni-channel Agent experience and customer journey, CX/AX experience optimization using AI/ML (Artificial Intelligence/ Machine Learning)
• 2+ years of Deep Domain Driven Design experience with cloud native Microservices
• 2+ years of real-time low latency, front-end Web applications React, Redux, RXJS, Typescript, progressive Web Apps with responsive design with Rest APIs, real-time eventing gRPC or Web Sockets using Micro front-end architecture.
• 2+ years of experience with automated testing frameworks for Unit testing for Java/Python and UI Micro-services
• 2+ years of hands-on experience with TrueCD, DevOps with Cucumber, Jenkins
• 1+ years of experience with Playbooks, Vertex AI
• Experience with Google Agent Development Kit
• Experience working in Agile environment

Pay

TBD

Schedule

Hybrid 3 day onsite/2 days remote