Full-Stack Implementation Engineer

About the role

Our Implementation Engineer is a Full Stack Engineer who will build, configure, and maintain scalable data extraction workflows using intelligent document processing, as well as perform web development to support end‑to‑end solution delivery. The Engineer collaborates with cross‑functional teams to understand business requirements and translate them into reliable, scalable solutions that drive operational efficiency. They also contribute to the ongoing development and enhancement of our customer portals, designing and delivering new features across the full stack, and support Azure cloud infrastructure, including deployment pipelines, environment configuration, monitoring, system health, and performance optimization.

Responsibilities

• Partner with product, operations, and client services teams to gather and translate business requirements into platform solutions.
• Design, build, and configure end‑to‑end data‑extraction workflows in intelligent document processing platforms (including classification, field extraction, and validation).
• Refine workflows over time to increase accuracy, automation, and efficiency.
• Develop and deploy new features for the customer portal across the full stack, adhering to enterprise SDLC standards.
• Support Azure cloud infrastructure efforts, including deployment pipelines, environment configuration, system monitoring, and performance optimization.
• Participate in Agile Scrum ceremonies and maintain accurate tracking of work items, progress, and technical dependencies in Azure DevOps.
• Troubleshoot, diagnose, and resolve platform issues, driving continuous improvements in stability, reliability, and performance.
• Document configurations, processes, and technical decisions to support team knowledge sharing and long‑term maintainability.

Minimum Qualifications

• U.S. Citizenship (required due to Department of Defense restrictions).
• Bachelor’s degree in Information Systems, Computer Science, Engineering, or a related field, or equivalent professional experience.
• 3+ years of full‑stack development experience using modern front‑end frameworks (e.g., React/Vite) and backend technologies such as Java or C#, with hands‑on experience building RESTful APIs and scalable service architectures.
• Demonstrated experience working in an Agile Scrum environment and managing work items in Azure DevOps or similar tools.
• Strong communication skills with the ability to translate technical concepts to both engineering and non‑technical stakeholders.
• Ability to rapidly learn and apply intelligent document processing platforms, tools, and frameworks to design end‑to‑end extraction and automation solutions.
• Strong analytical and problem‑solving abilities, focusing on diagnosing complex technical issues and delivering high‑quality implementations.

Preferred Qualifications

• Understanding of enterprise document workflows and imaging systems, including scanned image processing, OCR, and data movement—especially in government, healthcare, or other regulated sectors.
• Working knowledge of modern DevOps practices, including CI/CD pipeline configuration and system monitoring.
• Exposure to IDP tools such as ABBYY Vantage or Open Text Intelligent Capture.
• Experience or knowledge building data ingestion, processing, and analytical pipelines in Azure Cloud.
• Entrepreneurial spirit and willingness to try new approaches.
• Strong change mindset, flexibility, and openness to evolving role responsibilities.

Pay

Salary range: $80,000 – $100,000. Base pay may vary within the posted range based on job‑related knowledge, skills, experience, and may fall outside of this range.

Benefits

• Remote and hybrid work options.
• Performance bonus and/or merit increase opportunities.
• 401(k) with a 100% match for the first 3% of salary and a 50% match for the next 2% (100% vested immediately).
• Competitive paid time off.
• Health, dental, and telehealth insurance starting day 1.
• Professional and leadership development programs.

Remote Work Requirements

High‑speed cable or fiber internet with a minimum of 10 Mbps downstream and at least 1 Mbps upstream (can be verified at speedtest.net).