Full Specialist

Job Description

As a Spa Specialist, you will position yourself to deliver professional, meticulous manicures, pedicures, and nail enhancement services to guests while ensuring a comfortable and relaxing spa experience. All duties are to be performed in accordance with departmental and property policies, practices, and procedures, and state law.

• Provide spa guests with a comfortable and relaxing spa experience while ensuring the utmost safety for our guests.
• Assess guest needs and inquire about contraindications (e.g., medications, allergies, high blood pressure, and pregnancy) before beginning service.
• Maintain the highest level of guest service by providing guests with a broad understanding of current techniques and procedures.
• Must be qualified and able to perform all treatments offered.
• Ensure an uncompromising level of cleanliness of the work area and/or treatment room at all times.
• Promote and sell spa/salon services, including retail offerings related to the Spa.
• (Retail sales goals may be required).
• Informs facility management of any member, guest, or facility issues.
• Is knowledgeable about the facility, the property, and its amenities in order to effectively communicate with guests.
• Reports any incidents or accidents to a member of the management team.
• Other duties as assigned.

Qualifications

• Minimum 1 year with experience, preferably in a resort spa environment.
• Previous experience in a salon or spa is often preferred, though not always required for entry-level roles.
• High School diploma or equivalent.
• Completion of a minimum of 500-600 hours of training, combining skincare plus nails.
• Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
• Passing a state exam or meeting school completion requirements
• Applying for a Full Specialist license.
• Strong knowledge of skincare, nail care, and sanitation practices.
• Excellent communication and customer service skills.
• Attention to detail and ability to work efficiently in a fast-paced environment.
• Professional, friendly, and client-focused demeanor.
• Collect accurate information and solve management concerns.

Additional Information

Why Westgate?

• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Wellness Programs to Support Your Well-Being
• Tuition Assistance to Help You Grow Your Career
• Employee Assistance Program (EAP) – Support When You Need It Most
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.