Full Service Hotel - Room Service Attendant
Hotel Southfield Westin, 1500 Town Center, Southfield, MI 48075
Pay
Compensation Range: $9.00 to $10.00 per hour. Compensation is determined based on experience, skills, qualifications, and location.
Benefits
- Career Growth & Learning – 40% of management hires are internal promotions
- 401(k) plan with company match
- Comprehensive health coverage – medical, dental, and vision insurance options
- Paid time off & vacation, plus exclusive Atrium Traveler and brand discount programs
- DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on brands and services
- Community service and volunteer programs
Responsibilities
- Greet guests, present menus, answer questions, and suggest food and beverage options
- Take and deliver food and beverage orders to guest rooms with care and timeliness
- Accurately process guest payments and report tips for tax compliance
- Maintain a clean and well-stocked wait station and handle VIP amenity setups
- Follow safety and sanitation procedures, including coordination with the kitchen
Requirements
- Prior customer service experience (server or cashier experience is a plus)
- Food Safety and Alcohol Awareness certified or willing to become certified within 60 days
- Ability to lift up to 50 lbs, push/pull up to 20 lbs, and stand/walk for the full shift
- Friendly and professional demeanor with strong communication skills
- Flexible availability, including mornings, evenings, weekends, and holidays
About the role
The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
Hear it from Karyn H.: “I absolutely love working for Atrium because the environment is fun and stimulating. We are all offered opportunities to learn and grow and they make us feel important and valued as a team. It stands out from other places where I’ve worked and really does feel like a family atmosphere.”