Full Service Gas Station Attendant

About the role

The Gas Station Attendant is responsible for providing excellent customer service while ensuring the safe and efficient operation of the fuel station.

Responsibilities

• Fueling Vehicles: Pumping gasoline or diesel fuel into customer vehicles and replacing gas caps securely.
• Greet customers in a friendly and professional manner.
• Aid customers with fuel purchases and answer questions about products and services.
• Operate the cash register and process cash, credit, and debit card transactions accurately.
• Stock shelves, coolers, and displays with merchandise.
• Maintain cleanliness of the store, fuel pumps, restrooms, parking lot, and surrounding property.
• Monitor fuel pumps and respond promptly to customer needs.
• Perform daily opening, closing, and shift reconciliation procedures.
• Receive and stock inventory deliveries.
• Verify customer identification for age-restricted purchases in accordance with company policy and applicable laws.
• Follow all safety, security, and emergency procedures.
• Report equipment malfunctions, safety hazards, or suspicious activity to management.
• Perform other duties as assigned.

Qualifications

• A high school diploma or equivalent preferred.
• Previous retail, cashier, or customer service experience is preferred but not required.
• Basic math and cash-handling skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Dependable, punctual, and customer-focused.

Physical Requirements

• Ability to stand and walk for extended periods.
• Frequently lift and carry up to 25 pounds; occasionally lift up to 50 pounds.
• Ability to bend, stoop, reach, and perform repetitive movements.
• Ability to work indoors and outdoors in varying weather conditions.
• Work Environment: Retail convenience store and fuel station environment.
• May require working evenings, weekends, holidays, and overnight shifts.
• Exposure to fuel, cleaning chemicals, noise, and varying weather conditions when working outside.

Key Competencies

• Customer service
• Cash handling and accuracy
• Attention to detail
• Reliability and accountability
• Safety awareness
• Teamwork
• Problem-solving
• Time management