Fulfillment Technician

About the role

Under the supervision of a Registered Pharmacist, the Fulfillment Pharmacy Technician I is responsible for the filling and packaging of prescriptions in an accurate and timely manner for delivery to our customers. This position is part of Middle Tennessee Pharmacy Services, a member of the Guardian family of pharmacies, and supports our mission to deliver customized medication management solutions for seniors and individuals with complex care needs.

Scheduling Requirements

• Monday‑Friday 9 am‑6 pm
• One working Saturday or Sunday every month (7:30 am‑4:00 pm)

Attributes

• Work Ethic/Integrity – intrinsic drive to excel and alignment with company philosophy
• Strategy and Planning – ability to think ahead, plan and manage time efficiently
• Problem Solving – ability to analyze causes and solve problems at both strategic and functional levels
• Team Oriented – ability to work effectively and collaboratively with all team members

Essential Job Functions

• Prepare prescription orders by verifying information and pulling appropriate prescriptions from inventory.
• Apply labels to medication packaging, scan and assemble into appropriate bins accurately and timely.
• Alert pharmacist on duty of any medication that is not scanning properly.
• Participate in training and development activities to gain proficiency in other fulfillment workflow areas.
• Communicate inventory needs to ensure adequate supply of medication for all orders.
• Assist in maintaining inventory at appropriate levels, including removing expired or unused meds, marking used bottles, and keeping inventory neat and arranged.
• May assist in physical inventory counts.
• Consistently meet pharmacy’s established accuracy and productivity levels.
• Work collaboratively with other supervisors/functional areas to keep work flowing smoothly and efficiently.
• Maintain a clean and orderly workstation; put medications away and replenish stock supplies as needed.
• Comply with local, state, and federal laws, regulations, and policies pertaining to the dispensing of prescription medications.
• Other essential functions and duties may be assigned as needed.

Education and Certifications

• High School Diploma or GED (per state requirements)
• Pharmacy Technician license/certification/registration (per state requirements)
• National Certification preferred (PTCB)

Skills and Qualifications

• 1+ years of related experience (technical knowledge/skills may substitute for experience)
• Basic computer skills required
• Ability to work independently and meet deadlines
• Great attention to detail and accuracy
• Ability to excel in a fast‑paced, team‑oriented environment while handling multiple tasks and strict deadlines
• Quality‑minded; motivated to seek out errors and inquire about inaccuracies

Work Environment

Ability to work flexible hours in a fast‑paced, team‑oriented setting.

Compensation & Benefits

• Competitive pay
• 401(k) with company match
• Medical, dental, and vision coverage (full‑time employees working 30+ hours/week)
• Health Savings Accounts and Flexible Spending Accounts
• Company‑paid basic life and accidental death & dismemberment insurance
• Company‑paid long‑term disability and optional short‑term disability
• Voluntary employee and dependent life, accident, and critical illness coverage
• Dependent care flexible spending accounts
• Wellbeing Employee Assistance Program (EAP) and Guardian Angels employee assistance fund
• Paid holidays and sick days
• Generous vacation benefits based on years of service