Fulfillment Team Member

About the role

Responsible for the packaging and fulfilment of our online, nationwide shipping and wholesale orders in accordance with our packing specifications. Support the packing efficiently package baked goods for nationwide shipping, wholesale channel and local store support. Uphold the core values of Magnolia Bakery and our mission statement while consistently presenting and promoting brand integrity, product quality and customer service standards. This job description is not intended to be all-inclusive. Employees may perform other related duties as required to meet the business' ongoing needs.

Responsibilities

• Ensure all baked goods, merchandise, supplies, and other items are packed according to company specifications for nationwide shipping orders.
• Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipments.
• Pack, seal, label, and affix postage to packages for shipping.
• Maintain various equipment that includes, but is not limited to: labeling machine, shrink-wrap machine, tape machine…etc.
• Responsible for set up of the production facility which includes cleaning, organizing, storing documents and general upkeep.
• Responsible for the organization of freezers to assist end-of-week inventory counting.
• Maintain proper storage of various skus by monitoring dates and implementing proper FIFO (first in, first out) systems.
• Work closely with their direct production manager and head of production to rectify problems, such as damages, shortages, or product that fail to meet company standards.
• Follow all food safety and sanitation standards.
• Maintain compliance with company operating procedures.
• Ensure product quality and consistency standards are met.
• Report food safety, quality, maintenance, or equipment concerns to leadership.
• Maintain a clean, organized, and safe work environment.

Skills

• Excellent interpersonal skills are required.
• Follows policies and procedures as outlined in the Magnolia Bakery manuals.
• Takes direction well and hits the ground running, must be efficient and fast.
• Understands expectations of role and works within the boundaries of the role.
• Service: Customer Focus
• Wholehearted: Attention to Detail