Fulfillment Processor
About the role
Fulfillment Processor
Working Hours: Monday-Friday, 11:00 am-8:00 pm ET. (During the initial training period, hours will be Monday-Friday, 8:00 am-5:00 pm ET)
Hybrid Work Model (3 days onsite/ 2 days remote)
CSC is the business behind business®. We are passionate about service excellence, giving back to the community, and continuous improvement.
Responsibilities
- Register, renew, transfer, and modify domain names
- Research and develop expertise in domain-specific requirements
- Prepare documentation and provide clear and concise instructions
- Develop partnerships with global vendors through effective communication and cultural awareness
- Prioritize work in a shared team queue and collaborate to ensure all work is complete
- Identify and escalate complex issues, ensuring follow-up and resolution in a timely manner
- Understand and strive to meet or exceed performance metrics that support our commitment to industry-leading client service
Requirements
- Strong verbal and written communication skills, including the ability to present information clearly to stakeholders
- Analytical and critical thinking skills to interpret data, identify issues, and develop practical solutions
- Effective planning and organizational skills to manage tasks, prioritize work, and meet deadlines
- A high level of attention to detail to ensure accuracy and quality of work
- Adaptability and flexibility to respond to changing processes and priorities
- Strong Microsoft Office skills including Excel, Word, and Outlook
Qualifications
- Passionate about delivering excellent customer service
- Motivated, detail-oriented professional with a passion for innovative technology and global digital branding
Skills
- Strong verbal and written communication skills
- Analytical and critical thinking skills
- Effective planning and organizational skills
- A high level of attention to detail
- Adaptability and flexibility
- Strong Microsoft Office skills
Benefits
- Professional, engaging, and comprehensive training to introduce our business and the industry, supplemented with on-the-job training
- An on-team mentor to provide additional day-to-day support during your onboarding
- A collaborative team environment
- Supportive leaders committed to your professional development and growth
- Complimentary access to Open Sesame, monthly job-related recurrent training, and more
- Flexibility for our employees by offering a hybrid work schedule
- A clear vision, mission and values centered around our promise to provide world-class service to our clients
Pay
Competitive compensation package based on experience and qualifications.
Schedule
Hybrid work model with 3 days onsite and 2 days remote.
About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Why CSC?
Navigate to the Why CSC section where you will learn about our solutions and what our clients have to say about us!
What You Can Expect from Us
- Professional, engaging, and comprehensive training to introduce our business and the industry, supplemented with on-the-job training
- An on-team mentor to provide additional day-to-day support during your onboarding
- A collaborative team environment
- Supportive leaders committed to your professional development and growth
- Complimentary access to Open Sesame, monthly job-related recurrent training, and more
- Flexibility for our employees by offering a hybrid work schedule
- A clear vision, mission and values centered around our promise to provide world-class service to our clients
About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Our Commitment to Diversity and Belonging
We are committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued. We empower our colleagues to bring the right solutions to market to meet client demand. That’s why we are the leading provider of business administration and compliance solutions.
Our Benefits
- Annual leave
- Tuition reimbursement
- Referral bonuses
- More
How to Apply
To apply, please submit your resume directly to our careers site. We only accept resumes from employment agencies that are part of our approved supplier program. For more information, visit cscglobal.com/service/careers.