Fulfillment Operations Supervisor, Day Shift

We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate. We need to parse the posting. Let's extract content: - "What the Role Is" paragraph: description of role: day-shift supervisor for pick and pack at Commercial Point, Ohio fulfillment center — accountable for getting orders picked accurately and packed out the door on time, every shift. Lead a floor team of associates through daily picking, packing, and order fulfillment, own your shift’s throughput and accuracy numbers, keep operation safe and moving. Hands-on floor role on a 4/10 schedule, Monday through Thursday, 7:00am to 5:30pm. Report to the FC Day Shift Operations Manager. - "About Pay" section: "We pay competitive market rates. The starting salary for this position is $65,700– $81,800 annually." - "Holidays Observed": The Fulfillment Center is closed on the following days for the day shift in 2026: Thanksgiving Day. All shifts receive 4 floating holidays in addition to the holidays observed, so you can celebrate what matters to you the most, whenever that may be. - "Who You Are": list of qualifications/experience: Experienced supervising a frontline pick and pack team — you’ve led hourly associates on a fulfillment floor and know how to run a shift to daily throughput and accuracy targets, not just work one. Fluent in a warehouse management system (WMS) — you use it daily to assign work, track productivity, and troubleshoot order flow. Able to manage metrics — pick/pack accuracy, units-per-hour, and on-time shipping are how you run your shift, and you know how to move them. Safety-first on the floor — you set the standard and hold the team to it, especially around material handling equipment. Steady under pressure — peak volume, call-outs, and shifting priorities are the job, not the exception. A real coach — you give clear, direct feedback, develop your team, and handle employee relations issues fairly, documenting and partnering with HR when something needs to go further. Experience context: 5+ years leading people, 3+ years in warehouse, fulfillment, or distribution operations. You naturally reach for AI in your work — at Babylist, every team uses AI daily. You’re already using it to move faster and improve your output, and you stay curious about what’s coming next. - "How You Will Make An Impact": bullet points: Run the day-shift pick and pack operation — assign labor, balance the floor, and keep orders flowing to hit daily targets. Lead a team of pick and pack associates — daily direction, coaching, training, and performance management. Own your shift’s core metrics: pick/pack accuracy, throughput, and on-time order fulfillment. Keep safety front and center — enforce standards, run safety routines, and address hazards fast. Spot bottlenecks and fix them — reallocate people, flag process gaps, and escalate what you can’t solve on the floor. Build and hold SOPs and training so quality and pace stay consistent across the team. Scale the team through higher volume times — onboard and direct new team members without losing accuracy or safety. - "Why This Role": Real ownership of a shift from day one — you run pick and pack for the whole day-shift floor, not a slice of it. Clear, measurable impact — your accuracy and throughput numbers move based on how you lead, and you’ll see it daily. A Monday–Thursday, 4/10 schedule with a standing three-day weekend — rare for a floor leadership role. Room to grow with a fulfillment operation that’s still scaling — supervisors who deliver take on more. - "Physical Requirements": Stand and walk for extended periods (up to 10–12 hours per shift) with scheduled breaks. Walk the floor extensively, averaging 10,000+ steps per day. Lift and move items up to 20 lbs regularly throughout the shift. Frequent pushing, pulling, bending, twisting, and repetitive motion. - "Who We Are": description of Babylist. - "Our Ways of Working": description. - "Why You Will Love Working At Babylist": includes Culture, Growth & Development, Pay & Benefits. - "Pay & Benefits": Competitive pay weekly, Bonus opportunities for eligible roles, Company-paid medical, dental, and vision insurance, 401(k) with company match and flexible spending accounts, Paid parental leave and PTO. We need to map to sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide what goes where. - About the role: likely the "What the Role Is" paragraph. - Responsibilities: likely "How You Will Make An Impact" (list of duties). Also maybe "Why This Role" includes some responsibilities but we can incorporate. - Requirements: maybe "Physical Requirements" and maybe "Experience context" etc. - Qualifications: maybe "Who You Are" (experience, skills). Could also be "Qualifications". - Skills: maybe list of specific skills: WMS fluency, metrics management, safety, coaching, AI usage. - Benefits: from "Pay & Benefits" plus holidays observed etc. - Pay: from "About Pay" plus maybe "Competitive pay weekly" etc. - Schedule: from schedule details: Monday-Thursday 7am-5:30pm, 4/10 schedule, three-day weekend. We must not create sections with filler like "commensurate with experience". Ensure we only include sections with real content. We need to output HTML fragment only, using

for headings,

• for lists,

  for prose. We must not repeat job title as heading. No markdown fences. Let's craft sections:

  About the role

  This is the day-shift supervisor for pick and pack at our Commercial Point, Ohio fulfillment center — the person accountable for getting orders picked accurately and packed out the door on time, every shift. You’ll lead a floor team of associates through daily picking, packing, and order fulfillment, own your shift’s throughput and accuracy numbers, and keep the operation safe and moving. This is a hands-on floor role on a 4/10 schedule, Monday through Thursday, 7:00am to 5:30pm. You’ll report to the FC Day Shift Operations Manager.

  Responsibilities

  • Run the day-shift pick and pack operation — assign labor, balance the floor, and keep orders flowing to hit daily targets.
  • Lead a team of pick and pack associates — daily direction, coaching, training, and performance management.
  • Own your shift’s core metrics: pick/pack accuracy, throughput, and on-time order fulfillment.
  • Keep safety front and center — enforce standards, run safety routines, and address hazards fast.
  • Spot bottlenecks and fix them — reallocate people, flag process gaps, and escalate what you can’t solve on the floor.
  • Build and hold SOPs and training so quality and pace stay consistent across the team.
  • Scale the team through higher volume times — onboard and direct new team members without losing accuracy or safety.

  Requirements

  Physical requirements: stand and walk for extended periods (up to 10–12 hours per shift) with scheduled breaks; walk the floor extensively, averaging 10,000+ steps per day; lift and move items up to 20 lbs regularly throughout the shift; frequent pushing, pulling, bending, twisting, and repetitive motion.

  Qualifications

  • 5+ years leading people.
  • 3+ years in warehouse, fulfillment, or distribution operations.
  • Experience supervising a frontline pick and pack team — leading hourly associates on a fulfillment floor and running a shift to daily throughput and accuracy targets.
  • Fluent in a warehouse management system (WMS) — using it daily to assign work, track productivity, and troubleshoot order flow.
  • Able to manage metrics — pick/pack accuracy, units-per-hour, and on-time shipping.
  • Safety‑first mindset — setting standards and holding the team to it, especially around material handling equipment.
  • Steady under pressure — handling peak volume, call‑outs, and shifting priorities.
  • A real coach — giving clear, direct feedback, developing the team, and handling employee relations issues fairly, documenting and partnering with HR when needed.
  • Comfortable using AI tools to move faster and improve output, staying curious about emerging AI.

  Skills

  Key skills include: warehouse management system (WMS) fluency, metrics management (pick/pack accuracy, units‑per‑hour, on‑time shipping), safety enforcement, coaching and performance management, process improvement, AI‑enabled workflow optimization, and strong communication.

  Pay

  We pay competitive market rates. The starting salary for this position is $65,700– $81,800 annually. Additionally, compensation includes competitive weekly pay and bonus opportunities for eligible roles.

  Benefits

  • Company‑paid medical, dental, and vision insurance.
  • 401(k) with company match and flexible spending accounts.
  • Paid parental leave and PTO.
  • Holidays observed: the fulfillment center is closed on Thanksgiving Day for the day shift in 2026.
  • All shifts receive 4 floating holidays in addition to the observed holidays.

  Schedule

  This is a Monday‑Thursday, 4/10 schedule with shifts from 7:00 am to 5:30 pm, providing a standing three‑day weekend each week.

  We must ensure we didn't include any boilerplate like "Who We Are", "Our Ways of Working", "Why You Will Love Working At Babylist" etc. Those are not required sections; we can omit them as they are not specific to role? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we must preserve all substantive information. That includes "Who We Are", "Our Ways of Working", "Why You Will Love Working At Babylist". However, we only have allowed sections headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We cannot create other headings. But we need to preserve all substantive info. We could incorporate that info into existing sections if appropriate. For example, "Who We Are" could go into About the role or maybe a separate section but not allowed. The instruction says: "Use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., meaning those are examples, not exclusive? It says "use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It might imply we should use those headings for sections, but we could also add other headings if needed? However, they say "Prefer a few substantive sections over many thin ones." And "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". So we could add additional sections like "About the company" if there is real content. But they gave examples; not exclusive. Safer to stick to those headings but we could incorporate company info into About the role or Benefits? Probably About the role could include a brief description of the company. But we must preserve all substantive info; we can embed it in About the role paragraph