Fulfillment Associate - BOSS Seasonal

About the role

BOSS (Buy Online Ship from Store) is a process that allows us to improve our overall shopping experience for our customers. By accessing inventory in all of our retail locations, it helps us quickly find the right product for our customers no matter where they are shopping. The BOSS Fulfillment Outfitter must be familiar with the products we sell, will be responsible for filling BOSS orders, sorting, picking, packing, and loading merchandise for shipment to direct customers and retail stores as needed. Ensures merchandise is handled to maintain quality and appearance for customers.

Responsibilities

• Performs multiple functions within the back room of the retail store such as receiving merchandise, inspecting merchandise, filling orders, sorting and packing merchandise in appropriate box size for shipment to customers as needed.
• In fulfillment of these duties may spend majority of time in one of the following areas, but has knowledge and experience to move among multiple area functions as needed.
• Sorts merchandise into order groupings and/or pack merchandise using proper containers, cartons, or packaging for shipment.
• Applies designated labels and visually inspects product for quality and presentation to customer.
• Fills retail and/or direct customer orders by inspecting merchandise and matching merchandise to order.
• Pulls merchandise from designated stock locations and place in proper containers.
• Moves merchandise among warehouse locations using authorized material handling equipment (i.e. stock pickers, lift trucks, etc.) or manually load and/or unload trailers.
• Maintains housekeeping and cleanliness and follows procedures for a safe work environment.
• Attends all mandatory training and in-services including new employee orientation, safety, or job skills training.
• Assist customers in finding merchandise and making buying decisions when working on the Sales floor during store open hours.
• Communicates any issues or needs affecting execution of basic job function such as Short Pick issues, out of stocks, on hand counts and supplies.

Requirements

• High school diploma (minimum degree required)
• 0-2 years of experience
• Ability to follow through on order processing up to and including properly closing orders in BOSS system
• Ability to establish and maintain effective working relationships with Management, co‑workers and customers
• Ability to read label descriptions and stock merchandise by UPC codes
• Able to lift up to 50 pounds
• Able to stand for extended periods
• Able to operate receiving equipment
• Constantly stand and/or walk during shift
• Constantly repeat motions that may include the wrists, hands and/or fingers
• Occasionally ascend or descend ladders, stairs, ramps, etc.
• Occasionally communicate with others to exchange information
• Occasionally operate machinery and/or power tools
• Occasionally work in tight and confined spaces
• Occasionally work in low or high temperatures
• Occasionally work in outdoor elements such as precipitation and wind
• Occasionally work in noisy environments
• Light work that includes constantly moving and lifting objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)

Benefits

• Discounts on retail merchandise
• Discounts on restaurants
• Discounts on world‑class resorts and conservation attractions
• Dental
• Vision
• Voluntary benefits
• 401k Retirement Savings