Fuel Desk Associate

About the role

Prime's enviable reputation within the transportation industry is a culmination of more than forty-five years of dedication to a unique corporate culture which seeks the most qualified professionals and routinely rewards them accordingly. Every Prime associate, driving and non-driving alike, is selected for their outstanding ability to perform well beyond typical expectations. Our Fuel Desk is seeking a dedicated customer service and administrative professional to join our team! This Opportunity Features the Following Benefits.

Responsibilities

• Issuing wash purchase orders to vendors.
• Assisting drivers to locate local fuel and wash stops.
• Troubleshoot drivers' fuel cards to determine the cause of the issues at a network or non-network stop.
• Answer and transfer incoming calls from main switchboard after hours when receptionists are off duty.
• Processes 300+ phone calls per day.
• Performs related work as required.

Qualifications

Any combination of education, training, and experience providing the following knowledge, skills, and abilities.

• Knowledge: Basic knowledge of the trucking/transportation industry preferred.
• Abilities: Strong organizational, computer, and customer service skills required; accurate typing up to 45 WPM; multitasking and a flexible schedule required; some weekend work will be necessary for this position.
• Experience, Education, and Training: Working toward a Bachelor’s Degree from an accredited University in a Business or related field is preferred; or one to six months related experience and/or training; or equivalent combination of education and experience.
• Physical Requirements: This position requires being able to sit and remain focused and motivated for long periods of time; being able to multitask between the computer, phone, and different projects is required.
• Working Environment: Primarily indoors with heating and cooling regulated in a general office environment; call volume can be heavy at times; on-site attendance is required.
• Licensing/Certification: None required.

Benefits

• PTO & Sick Time
• The Power & Size of Prime Gives You Unlimited Advancement Opportunities
• Health Insurance Benefits
• HSA Benefits
• Dental & Vision Plans
• Accident, Short Term Disability & Life Insurance Options
• 401k Retirement Plans with an employer match
• An Innovative Wellness Program that Pays You to be Healthy
• On Site Fitness Club Weight Training Center, Cardio Lounge, Aerobics & Yoga Classes, Basketball Court
• On Site Salon & Spa
• On Site Restaurant
• On Site Daycare Center
• On Site Doctor’s Office & Chiropractor
• Continued Education Opportunities Include OEM Educational Options & College Tuition Reimbursement

Pay

Competitive Salary on an incentive structure.

Schedule

Schedule offered is a 12-hour shift from 10am - 10pm.