FUEL CENTER/CLERK
Kroger · Hayes, VA · 1 mo ago
OTHRPart-time
About the role
Assist customers and manage the cash register while maintaining neatness and cleanliness of the fuel center. Recover stock, fill out incident and security reports, and maintain compliance documentation. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities
- Model Customer‑first behavior; deliver and encourage other associates to deliver excellent customer service.
- Pump gas.
- Complete daily tour and inspection.
- Fill out incident and security reports.
- Clean up fuel spills and complete Fuel Spill Report.
- Recover displays; maintain cleanliness of the department.
- Perform cashier functions.
- Answer telephones.
- Comply with corporate policies.
- Comply with all safety guidelines and standards.
- Promote and follow company initiatives.
- Maintain knowledge of emergency plans, numbers, and procedures.
- Work cooperatively in a high‑paced and sometimes stressful environment.
- Manage conflict in a reasonable, non‑confrontational, and cooperative manner.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
- Perform the essential job functions of this position with or without reasonable accommodation.
Qualifications
Minimum:
- Familiarity with industry/technical terms and processes.
- Ability to work in a fast‑paced environment.
- Ability to work without direct supervision.
Desired:
- Any related experience.
- Knowledge of company policies, procedures, and organizational structure.