Jobs · Business Development · Massachusetts

FT Sales Manager *Nights and Weekends*

Michaels Stores · Northborough, MA · 1 mo ago
Business Development$16–$22.2/hrFull-time
We need to output HTML fragment with sections: Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the posting. Content: - Store - WOR-NORTHBOROUGH, MA (location) - The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution. - Major Activities (list of duties) - Other Duties As Assigned - Minimum Type of Experience Required: 3+ years retail leadership experience - Work Environment (list of abilities) - Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. - Total Base Pay Range For This Position $16.00 - $22.20 This position may be eligible for overtime compensation in accordance with state and local laws. - At The Michaels Companies Inc., our purpose... (company description) - Michaels offers a range of benefits... (benefits description) - EEO etc (boilerplate to remove) We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Thus we keep: - About the role: maybe the introductory paragraph(s) describing role. - Responsibilities: the "Major Activities" list. - Requirements: Minimum Type of Experience Required (3+ years retail leadership experience). Also maybe "Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job." That's a requirement but it's generic legal; maybe we can include but it's boilerplate? It's not EEO but it's a legal requirement; but it's generic. Might be considered boilerplate? The instruction says remove EEO/equal-opportunity/scam-warning boilerplate. This is about legal requirements to work in US; might be considered boilerplate but it's not EEO. However it's a standard line; but we could keep as part of Requirements? Might be considered boilerplate but not explicitly prohibited. Safer to keep? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." "Legal" boilerplate includes statements about satisfying federal, state, and local legal requirements. That's likely considered legal boilerplate. So we should remove that line. - Work Environment: list of abilities. Could be under Requirements or maybe a separate section like "Work Environment" but not in allowed headings. Allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We could put physical demands under Requirements or Qualifications? Probably Requirements includes experience and maybe physical demands. Could also put under Qualifications. But we need to decide. - Benefits: description of benefits. - Pay: base pay range. - Schedule: not explicitly given; there is mention "Work hours include nights, weekends and early mornings". That's schedule info. So we can include Schedule section with that. - Qualifications: maybe we don't have separate qualifications beyond experience; could combine with Requirements. - Skills: maybe not explicit; we could omit. We need to avoid empty sections. Thus sections: - About the role: intro paragraph(s). - Responsibilities: list of major activities (bullet list). - Requirements: Minimum Type of Experience Required (3+ years retail leadership experience) and maybe Work Environment abilities? Could put under Requirements as well. - Benefits: description. - Pay: base pay range. - Schedule: work hours include nights, weekends and early mornings. We must not repeat job title as heading. We must not include Job ID etc. We must preserve all substantive information; do not invent or summarize away detail. We need to format lists with
  • . We need to use

    for prose. We need to output only HTML fragment. Let's extract exact text. Intro: "Store - WOR-NORTHBOROUGH, MA The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution." We could keep location as part of About the role paragraph. Major Activities list (the bullet points after "Major Activities"): - Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements. - Ensure execution of Company policies and standards, holding team accountable for store conditions and results. - Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction. - Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity. - Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support. - Oversee Balloons business, birthday party operations, and other in-store programs and events - Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution. - Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings. - Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience. - Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service. - Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops). - Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments. - Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations. - Other Duties As Assigned We need to keep "Other Duties As Assigned" as a bullet? It's a line; we can keep as bullet. Work Environment list: - Ability to remain standing for long periods of time - Ability to move throughout the store - Regular bending, lifting, carrying, reaching, and stretching - Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation. - Ability to climb ladders or step stools to stock and retrieve products. - Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment. - Ability to work in a fast-paced environment with frequent customer interactions. - Work hours include nights, weekends and early mornings But note "Work hours include nights, weekends and early mornings" could be schedule; we might separate. We'll keep schedule separate. Thus Work Environment abilities (excluding work hours) for Requirements or maybe a separate section but we don't have heading for Work Environment; we can include under Requirements. Thus Requirements section: Minimum Type of Experience Required 3+ years retail leadership experience; plus the physical abilities list. We need to preserve all substantive information; we can't drop any. Thus we will include those abilities as bullet list under Requirements. Benefits: "Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com" We need to keep that. Pay: "Total Base Pay Range For This Position $16.00 - $22.20 This position may be eligible for overtime compensation in accordance with state and local laws." Schedule: "Work hours include nights, weekends and early mornings" We should also maybe include location? Already in About the role. Now we need to ensure we don't include boilerplate like "At The Michaels Companies Inc., our purpose..." etc. That's company description; is that substantive? It's not required but it's substantive info about company. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we should keep that description? It's not a heading but could be part of About the role? It's after the responsibilities. It's basically company overview. It's substantive. Should we keep it? It's not boilerplate; it's describing the company. We could include it in About the role as additional paragraph. But we must not include EEO etc. That's later. Thus About the role could have two paragraphs: first the role description, second the company overview. Let's extract company overview: "At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com." We keep that. Now Benefits section we have. Now we need to output HTML. Structure:

    About the role

    Store - WOR-NORTHBOROUGH, MA The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution.

    At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

    Responsibilities

    • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
    • Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
    • Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction.
    • Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
    • Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support.
    • Oversee Balloons business, birthday party operations, and other in-store programs and events
    • Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution.
    • Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.
    • Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.
    • Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service.
    • Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select

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