FT Sales Manager

We need to produce HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title. No Job ID. Remove boilerplate. We need to parse the posting. Content: - Store - JAX-DUVAL RD, FL (location maybe not needed) - The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution. - Major Activities (list of duties): - Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements. - Ensure execution of Company policies and standards, holding team accountable for store conditions and results. - Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction. - Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity. - Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support. - Oversee Balloons business, birthday party operations, and other in-store programs and events - Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution. - Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings. - Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience. - Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service. - Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops). - Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments. - Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations. - Other Duties As Assigned - Minimum Type of Experience Required: 3+ years retail leadership experience - Work Environment (list of abilities): - Ability to remain standing for long periods of time - Ability to move throughout the store - Regular bending, lifting, carrying, reaching, and stretching - Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation. - Ability to climb ladders or step stools to stock and retrieve products. - Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment. - Ability to work in a fast-paced environment with frequent customer interactions. - Work hours include nights, weekends and early mornings - Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. (maybe part of requirements) - At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. (company description, maybe not needed but could be part of About the role? Might be considered filler but it's substantive about company. Could include in About the role? The instruction: "Prefer a few substantive sections over many thin ones." We can include About the role with a paragraph summarizing role and company. - Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com - Michaels is an Equal Opportunity Employer... (EEO boilerplate, remove) - Michaels is committed to the full inclusion... (accommodation statement) remove. - EEOC posters etc remove. Thus we have content for: - About the role: could combine the introductory paragraph plus company description? Might be considered "About the role" includes role overview. We'll put the first paragraph(s) describing role and maybe company overview. - Responsibilities: the Major Activities list. - Requirements: Minimum Type of Experience Required (3+ years retail leadership experience) plus maybe "Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job." That's a requirement. - Qualifications: maybe not separate; we could combine with Requirements. But we need to decide sections. The instruction: "Prefer a few substantive sections over many thin ones." So we could have About the role, Responsibilities, Requirements, Benefits. Possibly Skills? Not explicitly listed; maybe we can infer skills from duties but better not to invent. So we skip Skills. - Pay: not mentioned, so omit. - Schedule: Work hours include nights, weekends and early mornings. That's schedule info. So we can include Schedule section with that sentence. - Benefits: we have benefits description. Thus sections: About the role, Responsibilities, Requirements, Benefits, Schedule. We need to use

for section headings. Use

• for any list of duties/requirements/benefits. Use

  for prose. We must not repeat job title as heading. No Job ID. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep all details from the lists. We need to ensure we don't include boilerplate like EEO, accommodation, etc. Let's extract details precisely. About the role: Could be two paragraphs: first paragraph describing role: "The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution." Second paragraph maybe company description: "At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com." We can combine into one

  or two

  . Probably two

  under About the role. Responsibilities: list of Major Activities items. Need to preserve each bullet exactly as given. Let's list them: - Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements. - Ensure execution of Company policies and standards, holding team accountable for store conditions and results. - Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction. - Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity. - Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support. - Oversee Balloons business, birthday party operations, and other in-store programs and events - Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution. - Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings. - Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience. - Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service. - Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops). - Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments. - Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations. - Other Duties As Assigned Note some have trailing spaces or missing period. We'll keep as is. Requirements: Minimum Type of Experience Required: "3+ years retail leadership experience". Also "Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job." We'll include both as list items? Could be

  • for each. Benefits: list of benefits: "401(k) with employer match", "Employee Assistance Program", "medical, dental, and vision coverage", "telemedicine services", "flexible spending accounts", "commuter benefits", "tuition assistance", "adoption assistance", "various voluntary insurance options". Also "everyday perks such as employee discounts and access to partner discount programs." Also mention "For a summary of benefits, visit the Michaels Benefits at a Glance page." and "For additional information regarding benefits, visit MIKBenefits.com". Those are links but we can keep as prose? Probably include as list items for benefits, and then a

    for the links. Schedule: "Work hours include nights, weekends and early mornings." That's it. We must not include sections with filler like "commensurate with experience". Not present. Now produce HTML fragment. Structure:

    About the role

    ...

    ...

    Responsibilities

    • ...
    ...

    Requirements

    • 3+ years retail leadership experience
    • Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

    Benefits

    • 401(k) with employer match
    • Employee Assistance Program
    • medical, dental, and vision coverage
    • telemedicine services
    • flexible spending accounts
    • commuter benefits
    • tuition assistance
    • adoption assistance
    • various voluntary insurance options

    All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com

    Schedule

    Work hours include nights, weekends and early mornings.

    Check if any other schedule info like "Ability to work in a fast-paced environment..." that's work environment not schedule. We'll not include. We must not include Work Environment section because not requested; but we could include if we want but instruction says only include sections when posting has real specific content for it. Work Environment is present but not one of the prescribed headings; we could ignore because not in list of allowed headings? The instruction says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings but says "Prefer a few substantive sections over many thin ones." Probably better to stick