FT Retail Banker

We need to produce HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. Remove boilerplate like "Important Information Regarding Application Process", "Please note that we do not accept resumes..." etc. Also remove navigation, legal, EEO, etc. Also remove duplicated lines. Must preserve all substantive information. We need to parse the posting. Let's extract content: - Summary: "First Security Bank is seeking a professional, energetic, and team-oriented individual to join our team as a Retail Banker! If you are passionate about serving our Arkansas communities and want to be part of a dynamic, service-driven team, we encourage you to apply!" That's about the role. Could be "About the role" section. - Then description: "In this role, you will assist customers by processing transactions in person, by mail, and by night deposit. You will become knowledgeable in identifying customer needs, servicing accounts, explaining financial products, and helping resolve customer issues. You will cross-train to perform retail banking specialist duties, including opening new accounts and setting up direct deposits and retirement accounts. This position requires on-site work." That's also about role/responsibilities. - Then "QUALIFICATIONS | EDUCATION | EXPERIENCE | SKILLS" heading line. Then bullet list? Actually after that line, they list: "To perform this job successfully, an individual must be able to execute each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities necessary for this position. High School Diploma or GED completion by the end of your graduating year is required.1 - 2 years post-secondary education and/or cash handling, customer service, relevant banking, or professional experience preferred.Position will begin as a Retail Banker with the intent of promotion to Retail Banking Specialist as skills are mastered.Proficiency with Outlook, Word, Excel, typing, 10-key, and utilization of the internet is required.Commitment to demonstrating First Security's Core 5 values with customers and coworkers." That's qualifications/requirements/skills. - Then "HOURS OF AVAILABILITY: Regularly Scheduled Hours/Week: 40 (+) hours per week | Monday ' Thursday 8:00am - 5:00pm | Friday 8:00am - 6:00pm | Saturday 9:00am - 12:00pm (typically 2 per month) | *Extended working hours may be required." That's schedule. - Then "Essential Duties And Responsibilities" heading, then a long list of duties. - Then "Upon Successful Training Of Duties Listed Above" heading, then more duties (specialized Retail Banking Specialist skills). Could be part of responsibilities. - Then "SUPERVISORY RESPONSIBILITIES: None." That's maybe a note but not needed as section? Could be omitted as not substantive? Might be considered but we can include under Responsibilities maybe. - Then "Soft Skills" heading with bullet? Actually paragraph: "Foster a culture that values high ethical conduct, critical thinking, problem-solving, engagement, teamwork, and provides exceptional service. Establish positive and productive work relationships that provide honest feedback that generates trust." - Then "PHYSICAL DEMANDS" heading with paragraph. - Then "MENTAL DEMANDS" heading with paragraph. We need to decide sections: About the role (summary), Responsibilities (essential duties and maybe additional duties), Requirements (education/experience), Qualifications (maybe same as requirements?), Skills (proficiency with software, core values), Benefits (none mentioned), Pay (none), Schedule (hours). We should not create sections with placeholder text. So we include only those with real content. We have schedule content. So include

Schedule

with

containing the hours. We have no explicit benefits or pay. So omit those sections. We have "Soft Skills" maybe could be under Skills or Requirements. But we have a Skills section for technical skills; we could combine soft skills there. However instructions: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to those headings. If we have both technical skills and soft skills, we could put them under Skills. We have qualifications: education, experience, etc. Could be under Requirements or Qualifications. The posting has "QUALIFICATIONS | EDUCATION | EXPERIENCE | SKILLS". So we could have sections: Requirements (education/experience), Qualifications (maybe same?), Skills (technical). But to avoid duplication, we can combine education/experience under Requirements, and technical skills under Skills, and maybe soft skills also under Skills. We need to preserve all substantive info. So we need to include the statements about high school diploma, 1-2 years post-secondary education/experience, promotion path, proficiency with Outlook etc., commitment to core values, soft skills fostering culture, etc. We also have physical demands and mental demands. Those could be under Requirements? Not exactly. There's no specific heading for physical/mental demands in the allowed list. Could we include them under Requirements? Might be okay but not ideal. However instructions: Use headings for section headings (list). It doesn't forbid other headings? It says "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." The e.g. suggests those are examples but we could use others? Probably safer to stick to those headings only. But we need to include all substantive info; if we cannot place physical/mental demands under any of those headings without losing meaning, maybe we can include them under Requirements (as they are requirements). Or we could create a separate heading like "Physical Demands" but that's not in the list; risk of being considered not following instruction. The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies we should use those headings for sections; but does it forbid other headings? It says use

for section headings (e.g. ...). It doesn't explicitly say you cannot use other headings, but the examples are given. Safer to stick to those. Thus we need to map physical/mental demands into one of those sections, perhaps Requirements (as they are job requirements). We'll include a paragraph under Requirements that includes physical and mental demands. Now, we need to remove boilerplate: "Important Information Regarding Application Process: Please note that we do not accept resumes and encourage applicants to include work history on our formal application available via the "Apply Now" link. *Data from a resume cannot be downloaded into an application. We invite you to view additional job opportunities at https://www.fsbank.com/about/join-us/." Also remove duplicated lines, navigation, legal, EEO, etc. There's no explicit EEO but there is maybe none. We also need to remove "Summary" heading? The posting had "Summary". We'll not include that as heading; we'll just put content under About the role. Now produce HTML:

About the role

First Security Bank is seeking a professional, energetic, and team-oriented individual to join our team as a Retail Banker! If you are passionate about serving our Arkansas communities and want to be part of a dynamic, service-driven team, we encourage you to apply! In this role, you will assist customers by processing transactions in person, by mail, and by night deposit. You will become knowledgeable in identifying customer needs, servicing accounts, explaining financial products, and helping resolve customer issues. You will cross-train to perform retail banking specialist duties, including opening new accounts and setting up direct deposits and retirement accounts. This position requires on-site work.

Responsibilities

• Process a variety of customer transactions, including deposits, withdrawals, loan payments, cash advances, cashier's checks, and cashing checks while following all identification and retail policies and procedures.
• Verify checks, identify counterfeit currency, and review all transactions for accuracy.
• Identify fraudulent transactions and review concerns with management; become well-informed on new suspicious activities.
• Complete Currency Transaction Reports (CTR) and Suspicious Activity, Identity Theft, and Red Flag (SIRF) as needed. Report any suspicious or fraudulent activity to the Bank Secrecy Act Officer.
• Maintain and balance cash drawers, process vault currency, process proof work accordingly, manage coin and currency supplies, and assist with night, mail, and ATM deposits; balance the ATM and main vault as needed.
• Inform management of any problems, concerns, or outages. Assist with research and help resolve discrepancies.
• Complete special requests such as redeeming savings bonds, managing safe-deposit box access, and providing account printouts, research, copies, and referrals.
• Maintain security through proper opening/closing and vault procedures.
• Promote bank products, refer customers when necessary, and provide support to internal staff and management.
• Deliver quality service, respond to in-person and telephone inquiries, assist with unusual transactions, and address complex customer questions.
• Protect all customer information and bank operations through strict confidentiality.
• Operate computer software and equipment, telephone, scanner, and copier, and develop proficiency with internal banking systems.
• Maintain reliable transportation, punctual attendance, and the ability to work on-site with occasional extended hours when necessary.
• Attend various retail training classes and perform additional duties as assigned by management.
• Upon successful training of duties listed above, develop the specialized Retail Banking Specialist skills necessary to acquire experience in additional retail services: build consumer and business customer profiles as needed; process debit card requests and handle debit card disputes; assist customers with account updates, including name and address changes, identification updates, maintenance issues, reconciliation, and complaints; opening/closing accounts; obtain training and become proficient in executing wire transfers; order checks and exchange foreign currency.

Note: The last bullet is a long sentence; we could split but okay. Now Requirements section: include education/experience, physical/mental demands, maybe also supervisory responsibilities none. We'll include:

Requirements

• High School Diploma or GED completion by the end of your graduating year is required.
• 1‑2 years post‑secondary education and/or cash handling, customer service, relevant banking, or professional experience preferred.
• Position will begin as a Retail Banker with the intent of promotion to Retail Banking Specialist as skills are mastered.
• Proficiency with Outlook, Word, Excel, typing, 10‑key, and utilization of the internet is required.
• Commitment to demonstrating First Security's Core 5 values with customers and coworkers.
• Foster a culture that values high ethical conduct, critical thinking, problem‑solving, engagement, teamwork, and provides exceptional service; establish positive and productive work relationships that provide honest feedback that generates trust.
• Physical demands: sufficient mobility to work in a standard office setting; perform repetitive hand, arm, wrist, and finger movements while handling currency, documents, and/or office equipment; substantial time may be spent on the telephone, operating computers, reaching, sitting, and/or standing while occasionally stooping, kneeling, or crouching; ability to speak and hear well enough to carry on customer interactions, conversations, and presentations both in person and over telecommunications; near/far visual acuity to identify customers, currency, and reading materials in printed or electronic formats; occasionally lift and move up to 25 pounds.
• Mental demands: maintain attention to detail and complete work projects accurately in a short amount of time despite interruptions; interact with customers