FT Produce Sales Manager (H)

About the Role

Food Lion has been providing an easy, fresh, and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. This role supports the management and duties of store operations to meet financial and sales goals, build associate and customer relations, and promote a strong culture in support of Food Lion's Strategy.

Responsibilities

• Manage the Produce Department, including hiring, training, and developing department associates
• Supervise the performance of all duties and responsibilities of department associates, provide ongoing performance management, and conduct timely formal performance appraisals for direct reports
• Daily management of labor and coaching of associates to achieve productivity expectations
• Provide leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision, and Strategy
• Support the achievement of budgeted financial and operating results
• Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers' expectations
• Control store expenses through proper ordering, care for supplies, and equipment
• Understand and use company tools such as financial reports, ACIS, scheduling, productivity, ordering (CAO), and business information systems
• Ensure department appearance, quality, variety, workplace safety, food safety, and sanitation are consistently maintained
• Ensure Produce Department schedules are written to provide extraordinary customer service at all times
• Ensure ordering, receiving, preparation, conditioning, and displaying of merchandise comply with policies and guidelines
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Record and report all associate and customer accidents in accordance with established procedures
• Monitor shrink and provide coaching to recognize and prevent losses
• Ensure proper utilization of advertising and sales promotion materials and signage
• Ensure compliance with local, state, and federal regulations
• Adhere to company guidelines, policies, and standard practices
• Maintain security standards
• Successfully complete required training courses
• Provide recognition and constructive counseling as needed

Qualifications

• High school graduate or equivalent preferred
• Excellent interpersonal, organizational, communication, and customer service skills
• Good understanding of store operations preferred
• Ability and willingness to learn multiple tasks and technical requirements
• Ability to use technical information to solve problems
• Ability to lead and direct others
• Must meet minimum age requirements for specific job functions
• Must be accredited by the National Registry of Food Safety Professionals or similar as a "Certified Food Safety Manager" or achieve accreditation within 90 days of employment

Physical Requirements

• Ability to use computers and communication systems
• Stand 100% of the time, frequently walking short distances
• Push or pull up to 2000 pounds using a pallet jack or float
• Perform repetitive hand and arm motions
• Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. occasionally
• Handle cleaning and packaging materials, and household cleaners
• Frequent reaching and grasping at waist level; occasionally above shoulder or below waist level
• Meet established volume activity standards
• Tolerate extreme hot/cold temperatures for up to 20 minutes at a time
• Have sufficient visual ability to check invoices, dates, and written documents