FT Produce Sales Manager (H)

About the Role

Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.

Responsibilities

• Manage the Produce Department, including hiring, training, and developing department associates
• Supervise the performance of all duties and responsibilities of department associates, provide ongoing performance management, training, and conduct timely formal performance appraisals for direct reports
• Daily management of labor and coaching of associates to achieve productivity expectations
• Provide leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision, and Strategy
• Support the achievement of budgeted financial and operating results
• Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers' expectations
• Control store expenses through proper ordering, care for supplies, and equipment
• Understand and use company tools such as financial reports, ACIS, scheduling, productivity, ordering, and business information systems
• Perform duties that ensure department appearance, quality, variety, workplace safety, food safety, and sanitation are consistently maintained
• Ensure Produce Department schedules are written to provide extraordinary customer service at all times
• Ensure ordering, receiving, preparation, conditioning, and displaying of merchandise are done in accordance with policies and guidelines
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Record and report all associate and customer accidents in accordance with established procedures
• Monitor shrink and provide coaching for associates to recognize and prevent losses
• Ensure proper utilization of advertising and sales promotion materials and signage
• Ensure compliance with local, state, and federal regulations
• Adhere to company guidelines, policies, and standard practices
• Maintain security standards
• Successfully complete required training courses
• Provide recognition and constructive counseling as needed

Qualifications

• High school graduate or equivalent preferred
• Excellent interpersonal, organizational, communication, and customer service skills
• Good understanding of store operations preferred
• Ability to learn multiple tasks and technical requirements
• Ability to use technical information to solve problems
• Ability to lead and direct others
• Must meet minimum age requirements
• Must be accredited by the National Registry of Food Safety Professionals or similar as a "Certified Food Safety Manager" or achieve accreditation within 90 days

Physical Requirements

• Ability to use computers and communication systems
• Stand 100% of the time, frequently walking short distances
• Push or pull up to 2000 pounds using a pallet jack or float
• Perform repetitive hand and arm motions
• Bend and lift products weighing up to 15 lbs continuously, 25 lbs frequently, and approximately 100 lbs occasionally
• Handle cleaning and packaging materials, and household cleaners
• Frequent reaching and grasping at waist level; occasionally above shoulder or below waist level
• Meet established volume activity standards
• Tolerate extreme hot/cold temperatures for up to 20 minutes at a time
• Have sufficient visual ability to check invoices, dates, and written documents