FT Overnight Front Desk Agent

Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes reputable brands like Marriott, Hilton, IHG, and Hyatt, as well as unique, independent, boutique, and lifestyle properties and restaurants.

About the role

We are seeking a dynamic, service-oriented Night Auditor to join our team. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders, and continuously strive to make a positive impact. We are passionate hoteliers eager to add like-minded people to our rapidly growing team.

Responsibilities

• Audits the daily guest ledger
• Handles all end-of-day accounting functions including posting daily room rates and room tax
• Ensures accuracy of all charges to guest folios
• Averages sum of revenues of all accounts receivable from food, room, and other departments
• Acts as front desk clerk, checking guests in and out, booking reservations, and resolving guest issues
• Makes cash drops in accordance with proper cash handling procedures
• Organizes the Front Desk area so the A.M. Front Desk staff can properly prepare for their shift
• Monitors hotel security camera system
• Ensures that lobby is well-maintained, properly lit, and with music at proper volume
• Works nights, weekends, and holidays as needed
• Performs any other duties as assigned

Requirements

• Minimum of 1 year in Accounting or Night Auditor role
• Knowledge of Property Management System (PMS)
• High School Diploma/GED

Skills

• Ability to multi-task
• Effective verbal and written communication
• Team player
• Ability to exceed guest expectations
• Basic accounting/math skills

Benefits

• Daily Pay: Work today, get paid today
• Free telemedicine and virtual mental health care access starting day one
• Multiple health insurance and life insurance options
• 401k Plan with company match
• Paid parental leave
• Paid Time Off (PTO) and holiday pay
• Pet insurance
• Employee Assistance Program
• Schulte Savings Marketplace
• Discounts on event tickets, electronics, gym memberships, and more

Pay

$22.00 per hour