FT Merchandise Manager

About the Role

Lead and support inventory management and merchandising standards to ensure a well-merchandised and in-stock store for customers. Assist customers in finding products and deliver friendly customer service.

Responsibilities

• Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results.
• Manage and support truck processes, leading teams to meet standards and achieve KPIs.
• Manage, execute, and support the planogram process (POGs) to standard.
• Manage, execute, and support the AD set processes.
• Manage and execute shrink and safety programs.
• Serve as Manager on Duty (MOD).
• Maintain seasonal sets and feature space to visual merchandising standards.
• Assist with interviewing, onboarding, coaching, observing, and training new team members; support talent development and performance management activities.
• Interact with others in an accepting and respectful manner; promote commitment to the organization’s vision and values.
• Acknowledge customers, help locate products, and provide solutions.
• Assist with Omni channel processes.
• Cross-trained in Custom Framing selling and production.
• Perform other duties as assigned.

Requirements

• Retail merchandising and customer service experience preferred.
• Ability to remain standing for long periods of time.
• Ability to move throughout the store, including regular bending, lifting, carrying, reaching, and stretching.
• Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.
• Must satisfy federal, state, and local legal requirements of the job.

Work Environment

• Public retail store setting with climate-controlled public areas; some stock rooms may not be climate-controlled.
• Some outdoor work, such as retrieving shopping carts or unloading trucks.
• Frame shop contains glass cutter and heat press.
• Work hours include nights, weekends, and early mornings.

Benefits

• 401(k) with employer match.
• Employee Assistance Program.
• Medical, dental, and vision coverage.
• Telemedicine services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Various voluntary insurance options.
• Employee discounts and access to partner discount programs.