FT - Key Holder
TORY BURCH · Palo Alto, CA · 1 mo ago
Business DevelopmentFull-time
Life @ToryBurch is Special Because:
- Joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry.
- Culture is welcoming and inclusive – everyone is empowered to make a difference.
- Paying competitively and rewarding high performance.
- Benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
- Receiving a generous employee discount and access to exclusive special offers.
- Opportunities to become great at what you love through Retail Excellence Programs in Styling, Coaching, Brand Ambassador, and supportive Retail Leaders.
- Many opportunities to give back through the Tory Burch Foundation and paid volunteer days.
This Role Is Tailor-Made For You Because:
- You are passionate about delivering a transformational client experience, building our brand one customer at a time, and driving business through sales.
- You demonstrate a strong commitment to service, a genuine curiosity and interest in people, authenticity, fashion & style sensibility, and exceptional selling skills.
- You are resourceful and collaborative – a team player who is savvy about the visual and operational aspects of the role and committed to loss prevention.
- You are responsible and have a high degree of maturity and integrity to take on the responsibility of opening and closing the store.
- A sense of humor is a plus!
A Day In The Life The typical day is… atypical. You might be building and maintaining new and existing customer relationships to drive the business and meet personal sales goals, creating the customer experience through use of selling skills and extensive product knowledge, understanding and communicating the Tory Burch brand philosophy and lifestyle with each other and the customer while ensuring all sales and operational policies and procedures are followed and maintained. As a Key Holder, you will also perform store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing the store.
To Land This Role:
- 2-4 years of experience in a high volume, customer-driven retail environment.
- Strong personal selling and customer relations experience, along with verbal and written communication skills.
- Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts.
To Join Our Team:
- Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them.
- Encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence.
Values
- Adaptable – We change before we have to.
- Entrepreneurial – We own it.
- Collaborative – There’s no “I” in Tory.
- Client & Brand Focused – We put ourselves in Tory’s shoes.
- Live the Values – We show up for each other.
- Functional Expertise – We’re constantly learning and growing.
Compensation
The compensation range for this position is 18.00 USD - 22.00 USD. Our offer will be based on your relevant experience and work location.
Benefits
- Healthcare coverage
- Retirement savings plan
- Flexible spending accounts
- Life insurance
- Disability insurance
- Short-term and long-term disability insurance
- Accident insurance
- Employee Assistance Program (EAP)
- Volunteer time off
- Parental leave
- Maternity and paternity leave
- Family and medical leave
- Flexible spending account
- Dependent care assistance program
- Wellness programs
- Discounts on products and services
- Employee discounts
- Company-paid training and development
- Professional development opportunities
- Regular performance evaluations
- Regular feedback and coaching
- Regular recognition and rewards
- Regular opportunities for career advancement
- Regular opportunities for professional growth
- Regular opportunities for skill development
- Regular opportunities for leadership development
- Regular opportunities for mentorship
- Regular opportunities for networking
- Regular opportunities for collaboration
- Regular opportunities for innovation
- Regular opportunities for creativity
- Regular opportunities for problem-solving
- Regular opportunities for decision-making
- Regular opportunities for strategic thinking
- Regular opportunities for strategic planning
- Regular opportunities for strategic execution
- Regular opportunities for strategic implementation
- Regular opportunities for strategic evaluation
- Regular opportunities for strategic improvement
- Regular opportunities for strategic enhancement
- Regular opportunities for strategic optimization
- Regular opportunities for strategic transformation
- Regular opportunities for strategic renewal
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