FT Hannaford To Go Service Leader - 08426

About the role

Temporary seasonal hires for all departments will assist the Hannaford To Go Supervisor in leading the Hannaford To Go team, maintaining department operations to meet financial and sales goals, building associate and customer relations, and promoting a strong culture in support of the Hannaford strategy.

Responsibilities

• Lead the Hannaford To Go Department operations in accordance with established department standard practices, in the absence of the Hannaford To Go Supervisor.
• Support excellent customer service and goodwill by role‑modeling and providing high standards in customer service and sales.
• Maintain department conditions involving appearance, safety, sanitation, and food safety at the highest level.
• Use good judgment in delegating, assigning, and following up on tasks required for efficient department performance.
• Provide real‑time teaching on shopping or expediting process issues.
• Report any issues or concerns related to associate performance or behavior to the Assistant Store Manager.
• Assist in training and developing associates to meet department needs.
• Maintain solid communication within the department and with store management.
• Observe and follow all company policies, established standard practices, and legal requirements.
• Perform all other duties and projects as assigned.

Qualifications

• High school graduate or equivalent preferred.
• Retail customer service experience preferred.
• Ability to lead and direct others.
• Understanding of store operations preferred.
• Effective communication, customer service, and selling skills.
• Strong interpersonal and organizational skills.
• Willingness to learn multiple tasks and technical requirements of the job.
• Strong problem‑solving skills.
• Must meet minimum age requirements.

Physical Requirements

• Perform repetitive hand and arm motions.
• Stand or walk 100% of the time.
• Continuous fine finger motions such as pinching and grasping when handling money.
• Bend and lift products weighing up to 15 lb continuously, 25 lb frequently, and 50 lb on occasion.
• Push or pull up to 75 lb on occasion.
• Handle a variety of substances associated with cleaning materials, packaging, fresh produce, house plants/flowers, and household cleaners.
• Have sufficient visual acuity to read display screens, identification cards, checks, invoices, and other written documents.
• Work in and out of inclement weather when necessary.
• Gather up to 5 shopping carts and push them to a designated area.
• Use computers, calculators, and communication systems required to perform all job functions.

Pay

Salary range: $17.35 – $24.75 per hour.