FT GC Retail Sr. Sales Associate Store 739

About the role

At Guitar Center, we're not just selling instruments; we're creating experiences. We believe in the power of friendly faces, awesome tunes, and a store that's as vibrant as the music we all love. We're looking for a passionate musician with a talent for sales and leadership to join our team of dynamic Sr. Sales Associates.

Responsibilities

• Customer Engagement: Create a welcoming environment where customers feel inspired to explore their musical passions. Help customers find the perfect gear to bring their sound to life.
• Sales and Revenue Generation: Achieve and exceed sales targets. Upsell and cross-sell by connecting customers with the perfect instruments and accessories to complete their musical setup.
• Product Knowledge: Maintain expert-level knowledge of our gear, from the latest guitars to cutting-edge recording equipment, and help enhance the knowledge of others.
• Customer Relationship Building: Grow your fanbase by maintaining strong relationships and helping fellow Associates foster them. Help your team be the go-to in the local music community.
• Merchandising and Store Maintenance: Keep the store looking as cool as your favorite album cover. Organize displays, restock shelves, and maintain that music store vibe.
• Store Support and Operations: Practice leadership abilities by guiding and mentoring fellow team members, supporting them through customer interactions and operational tasks. As a keyholding member of the store, open and close the store as needed.

Requirements

• Passion for Music: Music enthusiast with a solid understanding of various instruments and products.
• Sales Success: Proven track record in sales; exceeding targets is second nature.
• Communication Skills: Excellent verbal and written communication skills.
• Retail Resilience: Thrive in a fast-paced, dynamic retail environment with top-notch organizational skills.
• Ability to Influence: Inspire others to achieve their best; collaborative, goal-driven mindset.
• Flexibility: Open to working additional hours, nights, and weekends as needed.

Benefits

• Medical, Dental, Vision insurance
• 401K with company match
• Mental health support
• Paid sick, holiday, and vacation time
• Employee discount program
• Tuition reimbursement options
• Gig leave — take time off to share your music with the world and return to your job after your tour

Schedule

Full-time role with flexibility required for nights, weekends, and additional hours as needed. Gig leave available for performing musicians.