FT GC Retail Sr. Sales Associate Store 721

About the role

Guitar Center is seeking a passionate musician with a talent for sales and leadership to join our team as a Retail Sr. Sales Associate. We create experiences, not just sell instruments, in a vibrant store environment.

Responsibilities

• Customer Engagement: Create a welcoming environment where customers feel inspired to explore their musical passions. Help customers find the perfect gear to bring their sound to life.
• Sales and Revenue Generation: Achieve and exceed sales targets with flair. Upsell and cross-sell like a pro by connecting customers with the perfect instruments and accessories to complete their musical setup.
• Product Knowledge: Maintain expert-level knowledge of our gear, from the latest guitars to cutting-edge recording equipment, and help enhance the knowledge of others.
• Customer Relationship Building: Grow your fanbase. Maintain strong relationships and help fellow Associates foster them. Help your team be the go-to in the local music community.
• Merchandising and Store Maintenance: Keep the store looking as cool as your favorite album cover. Organize displays, restock shelves, and maintain that music store vibe.
• Store Support and Operations: Practice your leadership abilities by guiding and mentoring your fellow team members, supporting them through customer interactions and operational tasks. As a keyholding member of the store, you will be looked on for opening and closing the store as needed.

Qualifications

• Passion for Music: You're a music enthusiast with a solid understanding of various instruments and products.
• Sales Success: Proven track record in sales; exceeding targets is second nature.
• Communication Skills: Excellent verbal and written skills.
• Retail Resilience: Thrive in a fast-paced, dynamic retail environment with top-notch organizational skills.
• Ability to Influence: Inspire others to achieve their best sound.
• Flexibility: Open to working additional hours as needed, including nights and weekends.

Benefits

• Medical, Dental, and Vision insurance
• 401K plus company match
• Mental health support
• Paid sick, holiday, and vacation time
• Employee discount program
• Tuition reimbursement options
• Gig leave—take time off to tour and return to your job after