FT Front Desk Agent- DoubleTree by Hilton Mclean Tysons, Weekly Pay

About the role

The FT Front Desk Agent at DoubleTree by Hilton Mclean Tysons assists guests with check-in and check-out procedures, ensuring a welcoming and efficient experience.

Responsibilities

• Welcoming guests and providing check-in assistance
• Managing guest reservations and requests
• Handling guest complaints and inquiries
• Ensuring cleanliness and maintenance of guest rooms
• Operating front desk equipment and systems
• Assisting with special events and functions

Requirements

• High school diploma or equivalent
• At least 1 year of customer service experience
• Basic computer skills
• Ability to communicate effectively both verbally and in writing
• Knowledge of hotel operations and policies

Qualifications

• Proficiency in Microsoft Office applications
• Experience with hotel reservation systems
• Strong organizational and multitasking abilities
• Ability to work flexible hours, including weekends and evenings

Skills

• Customer service orientation
• Problem-solving skills
• Attention to detail
• Time management

Benefits

• Comprehensive health insurance
• Flexible scheduling options
• Accommodations for shift work
• Professional development opportunities

Pay

Weekly pay is offered based on experience and qualifications.

Schedule

Shifts are typically Monday through Saturday, with flexibility for weekend and evening work.