FT Customer Service Representative
National Fitness Partners · Brook Park, OH · 2 days ago
On-siteOTHR$13/hrFull-time
Customer Service Representative
Starting at $13 per hour. Overnight position!
- Schedule: Monday - Thursday 10pm - 6 am
- Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
Benefits
- Growth Opportunities
- Over 90% of our management team started as an entry level team member!
- Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
- Shift-differential pay for select shifts
- PTO for all employees
- 401K Retirement Fund (Employer match up to 4%)
- Health Insurance Options including Health, Dental, Vision, family life insurance, and more
- Basic Life Insurance & Short-Term Disability
- I00% Company Paid!
- Employee Assistance Program
- Free employee Black Card Membership
Responsibilities
- Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.
- Answer phones in a friendly manner using information script
- Greet members, sign up and tour new members, and log amenities.
- Respond to member questions and concerns in a timely and professional manner
- Process beverage or merchandise purchases through the point of sale system
- Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
- Provide a clean, sanitized and safe club environment