FT Center Store Manager Trainee (H)

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine in 1883, and remains deeply connected to its local-market roots. The company actively seeks out farmers and producers for its Local program, supporting local foods, farmland preservation, traditions, and jobs. Hannaford was the first major U.S. supermarket to document that all its seafood products were sustainably harvested.

About the role

Manage retail operations for the assigned department, making decisions that impact store associates, merchandise quality and presentation, and customer service. Build associate and customer relationships while promoting a strong culture aligned with Hannaford’s strategy through store huddles, role modeling cultural behaviors, and using available tools to manage performance. Ensure store conditions—appearance, security, safety, and food safety—are consistently maintained at the highest level. Accountable for proper control of company assets.

Responsibilities

• Foster a positive and inclusive environment to retain associates and customers.
• Ensure all quality standards are met.
• Manage department operations in accordance with established standard practices.
• Maintain the department's appearance and presentation.
• Hire, train, and develop associates to meet department needs.
• Attain departmental financial objectives.
• Supervise performance of all assigned department associates.
• Role model outstanding, friendly customer service.
• Use good judgment in delegation, assignment, and follow-up for efficient department performance.
• Maintain accurate records of production, shrink, sales, and inventory.
• Meet physical requirements of the position, with or without reasonable accommodations.
• Provide recognition of accomplishments and offer constructive counseling when necessary.
• Treat all co-workers with fairness, dignity, and respect.
• Ensure department associates are properly trained by certified trainers.
• Follow all company policies and procedures as outlined.
• Develop product knowledge in all areas of the assigned department.
• Use RF (Radio Frequency) unit as needed.
• Retrieve and organize assigned department product loads.
• Assist in effectively ordering and maintaining inventory control to maximize sales and limit shrink.
• Conduct performance appraisals on all department associates according to company standards.
• Maintain effective work schedules to meet production, customer service, and associate needs.
• Understand and use company tools such as MPP, financial reports, scheduling, ordering, and business information systems.
• Ensure operational and merchandising standard practices are followed to maximize profitability, with special attention to priority categories.
• Maintain solid communication within the department and throughout the organization.
• Observe and ensure compliance with company sanitation, safety, and food safety standards.
• Understand the causes and means for resolving and limiting shrink.
• Have a total understanding of the department's standard practice manual and program manuals for each assigned department.
• Perform all other duties as assigned.

Qualifications

• Strong understanding of store operations and total store merchandising techniques.
• Excellent interpersonal, customer service, and communication skills.
• Excellent organizational skills and a demonstrated ability and willingness to learn multiple tasks and technical requirements.
• Demonstrated good judgment in solving problems, making decisions, handling complaints, arbitrating disputes, and resolving grievances.
• Desire and ability to lead and manage associates across multiple departments.
• Department Manager or equivalent experience required.
• College degree or equivalent preferred.
• Must be accredited by the National Registry of Food Safety Professionals or a similar organization as a "Certified Food Safety Manager" or complete company-provided training to achieve accreditation within the first 90 days of employment. Accreditation must be maintained while employed in a position requiring it.

Skills

• Ability to use computers and other communication systems required to perform job functions.
• Lift up to 20 lbs. regularly, including overhead lifting, and up to 60 lbs. occasionally.
• Push/pull up to 40 lbs. regularly.
• Meet established volume and fixed activity standards.

Pay

Salary range is between $18.95 - $27.25 hourly.