FT Center Store Manager (H)-Backup

About the Role

Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.

Responsibilities

• Manage the Grocery Department, including hiring, training, and developing department associates
• Supervise the performance of all duties and responsibilities of department associates and provide ongoing performance management, training, and conduct timely formal performance appraisals for direct reports
• Daily management of labor and coaching of associates to achieve productivity expectations
• Provide leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision, and Strategy
6li>Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers' expectations
• Control store expenses through proper ordering, care for supplies, and equipment
• Understand and use company tools such as financial reports, ACIS, scheduling, productivity, ordering, and business information systems
• Perform duties that ensure department appearance, quality, variety, workplace safety, food safety, and sanitation are consistently maintained
• Ensure Grocery Department schedules are written to provide extraordinary customer service at all times
• Ensure ordering, receiving, preparation, conditioning, and displaying of merchandise are done in accordance with policies and guidelines
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Record and report all associate and customer accidents in accordance with established procedures
• Monitor shrink and provide coaching for associates to recognize and prevent losses
• Assist with bi-annual physical inventory of products
• Ensure proper utilization of advertising and sales promotion materials and signage
• Ensure compliance with local, state, and federal regulations
• Adhere to company guidelines, policies, and standard practices
• Maintain security standards
• Complete required training courses
• Provide recognition and constructive counseling to associates
• Perform all other duties as assigned

Qualifications

• High school graduate or equivalent preferred
• Excellent interpersonal, organizational, communication, and customer service skills
• Good understanding of store operations preferred
• Ability and willingness to learn multiple tasks and technical requirements
• Ability to use technical information to solve problems
• Ability to lead and direct others
• Must meet minimum age requirements
• Must be accredited by the National Registry of Food Safety Professionals or similar as a "Certified Food Safety Manager" or achieve accreditation within 90 days

Physical Requirements

• Ability to use computers and communication systems
• Stand 100% of the time, frequently walking short distances
• Push or pull up to 2000 pounds using a pallet jack or float
• Perform repetitive hand and arm motions
• Bend and lift products weighing up to 15 lbs continuously, 25 lbs frequently, and approximately 100 lbs occasionally
• Handle cleaning and packaging materials, and household cleaners
• Frequent reaching and grasping at waist level; occasionally above shoulder or below waist level
• Meet established volume activity standards
• Tolerate extreme hot/cold temperatures for up to 20 minutes
• Have sufficient visual ability to check invoices, dates, and written documents

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression or any other characteristic protected by law.