FT Bakery Manager Trainee (H)

About the role

The primary purpose of this role is to manage retail operations for the assigned department, impacting store associates, merchandise quality and presentation, and the level of service offered to customers. This includes fostering a positive and inclusive environment, ensuring quality standards are met, managing department operations, maintaining department appearance and presentation, hiring, training, and developing associates, and achieving departmental financial objectives.

Responsibilities

• Foster a positive and inclusive environment to retain associates and customers.
• Ensure all quality standards are met.
• Manage department operations in accordance with established department standard practices.
• Maintain the department's appearance and presentation.
• Hire, train, and develop associates to meet the department needs.
• Attain departmental financial objectives.
• Supervise performance of all duties and responsibilities of all assigned department associates.
• Role model outstanding friendly customer service.
• Use good judgement in the delegation, assignment, and follow-up required for the efficient performance of the department.
• Ensure the maintenance of accurate records of production, shrink, sales and inventory.

Requirements

• Must be able to meet physical requirements of the position, with or without reasonable accommodations.
• Provide recognition of accomplishments and offer constructive counseling when necessary.
• Treat all co-workers with fairness, dignity, and respect.
• Ensure department associates are properly trained by certified trainers.
• Ensure all company policies and procedures are followed as outlined.
• Develop product knowledge in all areas of the assigned department.
• Use RF (Radio Frequency) unit as needed.
• Retrieve and organize assigned departments product loads.
• Assist in effectively ordering and maintaining inventory control to maximize sales and limit shrink issues.
• Conduct performance appraisals on all department associates according to company standards.
• Maintain effective work schedules to meet production and customer service standards as well as associate's personal needs.
• Understand and use company tools such as: MPP, financial reports, scheduling, ordering and business information systems.
• Ensure operational and merchandising standard practices are followed to maximize profitability, paying special attention to priority categories.
• Maintain solid communication in the department and throughout the organization.
• Observe and ensure compliance with company sanitation, safety and food safety standards.
• Understand the causes and means for resolving and limiting shrink.
• Have total understanding of the department's standard practice manual and Program Manuals for each assigned departments program.
• Perform all other duties as assigned.

Qualifications

• Strong understanding of store operations and total store merchandising techniques.
• Excellent interpersonal, customer service and communication skills.
• Excellent organizational skills and a demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated good judgement solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances.
• Desire and ability to lead and manage associates throughout multiple departments.

Skills

• Ability to use computers and other communication systems required to perform job functions.
• Lift up to 20 lbs. regularly, including overhead lifting and up to 60 lbs. occasionally.
• Push/pull up to 40 lbs. regularly.
• Meet established volume and fixed activity standards.

Benefits

Not specified.

Pay

$18.95 - $27.25/hr

Schedule

Not specified.