FT Assistant Bakery Sales Manager

About the role

The primary purpose of this role is to effectively assist in the management of department operations to meet financial and sales goals. This includes building associate and customer relations and promoting a strong alignment with Hannaford's strategy.

Responsibilities

• Builds positive relationships with associates and customers to enhance customer satisfaction and loyalty.
• Manages department operations in the absence of the department manager, ensuring adherence to established departmental standards.
• Grows sales through effective merchandising strategies and assists in hiring, training, and developing associates.
• Assists in managing performance through planning, coaching, and disciplinary efforts.
• Maintains department conditions to ensure high levels of appearance, quality, variety, safety, and food safety.
• Ensures compliance with production and customer service standards, and associates' personal needs.
• Recognizes and coaches associates who deliver exceptional service and ensures they meet expectations.
• Uses company tools such as financial reports, scheduling, productivity, ordering, and business information systems to maintain accurate records.
• Communicates department and company policies to associates.
• Performs various department functions as needed to meet production and customer service guidelines.
• Assists in special projects as assigned.

Qualifications

• A high school graduate or equivalent preferred.
• Strong understanding of store operations and merchandising techniques preferred.
• Effective communication, customer service, and selling skills.
• Desire and ability to lead and manage a team.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Strong problem-solving skills.
• Must meet minimum age requirements.

PREFERRED REQUIREMENTS

• In the absence of the department manager, manage the department operations in accordance with established department standard practices.
• Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers' expectations.
• Assist in growing sales through effective merchandising strategies.
• Assist in hiring, training, and developing associates to meet the department needs.
• Assist in managing performance through planning, coaching, and disciplinary efforts.
• Ensure that department conditions involving department appearance, quality, variety, safety, and food safety are consistently maintained at the highest level.
• Maintain effective work schedules to meet production and customer service standards as well as associates' personal needs.
• Actively recognize associates who deliver great service and coach associates to expectations when necessary.
• Understand and use company tools such as; financial reports, scheduling, productivity, ordering, and business information systems.
• Maintain accurate records of production, shrink, sales, and inventory.
• Assist in communicating department and company policies to associates.
• Perform various department functions as needed to meet production and customer service guidelines.
• Assist in special projects.

Physical Requirements

• Ability to use computers and other communication systems required to perform the job functions.
• Stand and walk 100% of the time.
• Lift up to 30 lbs. 40% of the time and up to 40 lbs. occasionally.
• Reach to Shoulder level or overhead on occasion while lifting 20 lbs.
• Frequent bending, reaching, grasping, and lifting items at or above waist level.
• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
• Use hands to operate controls, feel objects and use various appliances and tools to open and prepare products.
• Handle a variety of substances associated with cleaning materials, packaging materials, and food products.
• Meet volume activity standards established for the department.

Salary and Benefits

The salary range for this position is between $18.95 - $27.25/hr. Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.