FSQA Manager

Job Responsibilities

• Manages a team, has authority to hire and performance-manage the team.
• Leads/supervises/manages 6-15 employees.
• Led/supervises the facility FSQA team and manages all food safety, quality and sanitation programs, and regulatory relationships.
• Ensures compliance and effective implementation of company standards, GFSI requirements, and all applicable customer standards and USDA/FDA regulations.
• Maintains complete and accurate records for all government requirements and FSQA programs within the facility through the management of FSQA department staff members.
• Serves as the facility lead and technical liaison for all FSQA audits and customer visits.
• Monitor and audit sanitation processes with regards to their impact on food safety/quality and make recommendations of process changes as necessary to meet standards.
• Meets with plant cross-functional team and contract sanitation weekly to review performance and sanitation KPIs.
• Investigates and properly documents customer complaints.
• Works collaboratively with Plant Management Team on Root Cause Analysis for ongoing or unforeseen issues.
• Leads site Corrective Action Program for FSQA opportunities.
• Compiles and analyzes quality performance data to identify areas for operational improvement.
• Develops reports and reporting processes for data and resulting analysis and recommendations to be delivered to management.
• Participates on project teams such as the development of new products or new processes or the installation of new equipment by providing analyses on quality impact and needs.
• Acts as a technical liaison and SME for site FSQA, with all customers and suppliers.
• Maintains personal knowledge of current and developing government food regulations and food industry trends.
• Performs other duties as assigned.

Experience & Skills

• 10+ years of experience in related field is preferred.
• Experience in USDA-FSIS regulated products and industry best practice is required.
• Knowledge of the FDA regulatory framework is preferred.
• Certifications in HACCP, PCQI and GFSI is preferred.
• Competency with digital manufacturing technologies and continuous improvement tools (LEAN/Six Sigma) is preferred.
• Previous people leadership roles with multi-shift direct reports.
• Progressive leadership roles within quality organizations with proven track record of success.
• Good leadership and communication skills with demonstrated team building success.
• A passion for building, developing and leading strong diverse teams.
• Ability to communicate effectively in writing and verbally with employees at all levels of the organization.
• Able to manage multiple priorities at one time using effective organizational skills and judgment in an environment of frequently changing circumstances.
• Excellent proficiency in all Microsoft Office Suite Products.

Education

• BA/BS or equivalent is required.
• In food science, food microbiology, biology, or related field preferred.

Compensation/Benefits

• This role is also eligible to participate in the company annual discretionary bonus plan based on company and individual performance.
• As part of a complete total rewards package, OSI also offers comprehensive paid time off (sick, vacation, holidays and other programs), 401k with matching company contributions, a full suite of benefit offerings (medical, dental, vision, life, disability and other voluntary coverages) for you and your family and educational assistance with opportunities for professional development.