FSQA Manager

Purpose

This document describes the responsibilities and key functions of the Food Safety Quality Assurance (FSQA) Manager at Klosterman Bakery.

Summary

• The Food Safety Quality Assurance (FSQA) Manager also acts as the SQF Practitioner, leading the development and implementation of the SQF Food Safety Management System.
• The FSQA Manager has overall responsibility for managing the Quality and Sanitation Departments at the Hebron Klosterman Bakery.
• The role ensures company goals of providing safe and quality food to consumers while achieving the financial goals of Klosterman Baking Company.
• The FSQA Manager ensures all regulatory, statutory, customer and company requirements are met through the development of finished products that comply with all laws and regulations governing food safety and quality.

Responsibilities

The Food Safety Quality Assurance (FSQA) Manager shall ensure the Quality Department is appropriately staffed, organized and aligned to meet all food safety and quality objectives and key performance indicators. Key tasks and functions include:

• Works on cross‑functional teams with Operations, Maintenance, Sanitation and Warehouse Departments to ensure the food safety of all finished products produced at the Hebron Klosterman Bakery.
• Works in conjunction with Klosterman Baking Company corporate teams in the development stages of new and/or trial finished products to ensure a food‑safe and quality finished product is provided to the customer and end consumer.
• Responsible for all bakery compliance activities and initiatives, including:
  • Federal laws and regulations
  • Statutory laws and regulations
  • Local laws and regulations
  • SQF requirements
  • AIB requirements
  • Customer requirements
  • Company requirements
• Attend all corporate and site meetings as required, such as:
  • FSQA Manager Quarterly Meetings
  • Management Review Meetings
  • Food Safety Team and Quality Council Meetings
  • HACCP Team Meetings
  • Safety Meetings
  • Staff Meetings
  • Sensory Panels
  • Food Defense Team Meetings
  • Supplier / Co‑Manufacturer Meetings
  • Daily SQDP Meetings
• Obtain and maintain the following certifications at minimum:
  • Food Defense Plan Preparation and Reanalysis
  • HACCP Certification
  • SQF Practitioner Certification
  • Preventive Controls Qualified Individual (PCQI) for Human Food
  • Internal Auditor Certification
• Maintain and develop the SQF Food Safety Management System and SQF Food Safety Manual.
• Coordinate and facilitate all Food Safety Team and Quality Council meetings.
• Coordinate and facilitate the annual Management Review Meeting.
• Coordinate and facilitate the annual Food Safety Plan Review and Hazard Analysis.
• Maintain all raw material and finished product testing data and analysis in site‑specific logs as required.
• Physically able to lift, push, or pull up to 50 lb.
• Ensure site compliance with all current Good Manufacturing Practices (cGMPs).
• Maintain non‑conforming ingredient and finished product holds and provide disposition of materials placed on hold.
• Provide guidance and oversight of the sanitation department at the facility.
• Oversee contract service providers, including:
  • Pest Control Services
  • Chemical Control Services
  • Keepstock Services
  • Scale Calibration Services
  • External Laboratory Services
  • Any other contract service provider as necessary
• Lead all regulatory audits and inspections.
• Lead the annual SQF audit and inspection.
• Communicate defined SQF Audit Blackout Dates to the certification body at least 60 days before the SQF recertification date.
• Respond to customer complaints and provide corrective actions as required.
• Coordinate and facilitate weekly internal audits and inspections of the facility.
• Perform any other job tasks required to maintain compliance with the above‑mentioned regulations and requirements.

Verification

Verification of this job description will be conducted by the Site Leader through daily observation of job functions.

Training

Training on this job description will take place initially upon hire, annually as a refresher, and as needed with changes to personnel and job functions.

Records

Employee training records are retained per Klosterman Baking Company record retention requirements.