FSQA Digital System Specialist
Westrock Coffee Company · Little Rock, AR · 1 mo ago
Information Technology$90k/yrFull-time
Job Duties
- Design, develop, configure, and support digital applications, workflows, automation, dashboards, and business logic that improve FSQA and manufacturing operations.
- Translate operational and regulatory requirements into scalable digital solutions while supporting the organization's digital transformation initiatives.
- Develop and support integrations between Quality Management Systems (QMS), Manufacturing Execution Systems (MES), Enterprise Resource Planning (ERP), laboratory systems, and other enterprise platforms.
- Aid in developing automation, data validation routines, APIs, and workflow logic that improve process efficiency, system connectivity, and data accuracy.
- Support the development of intelligent digital solutions that automate business processes, evaluate quality records, improve compliance verification, and enhance operational visibility.
- Contribute to data-driven applications, reporting tools, advanced analytics, and emerging technologies that improve decision-making across the organization.
- Maintain and enhance existing digital solutions by troubleshooting issues, implementing enhancements, optimizing workflows, and providing technical support to end users.
- Identify opportunities to improve usability, increase automation, simplify business processes, and ensure long-term system stability.
- Participate in digital transformation projects through requirements gathering, solution design, development, testing, implementation, documentation, training, and post-deployment support.
- Collaborate with cross-functional teams to successfully deliver technical solutions that meet business objectives.
Qualifications
- Bachelor's degree in Computer Science, Information Systems, Software Engineering, Engineering, Data Analytics, or a related technical field, or equivalent professional experience.
- 2--5 years of experience developing, configuring, or supporting enterprise business systems, digital applications, or manufacturing technologies.
- Experience with software development, scripting, workflow automation, or business application development using languages such as Python, SQL, JavaScript, Java, C#, or similar.
- Experience working with enterprise databases, APIs, system integrations, or data pipelines.
- Strong analytical, troubleshooting, and problem-solving skills.
- Demonstrated ability to manage multiple technical projects and priorities in a collaborative environment.
Preferred Qualifications
- Experience in food manufacturing or another regulated manufacturing environment.
- Experience supporting Quality Management Systems (QMS), Manufacturing Execution Systems (MES), Enterprise Resource Planning (ERP), or enterprise data platforms.
- Experience with workflow automation, enterprise analytics, AI-assisted business processes, or intelligent document processing.
- Experience implementing or supporting enterprise software solutions across multiple business locations.
Starting Pay Rate
$90,000.00