FSP Associate Manager, Safety Data & Systems

Associate Manager, Safety Data & Systems, GPS Operations — Global Patient Safety (GPS). Work Schedule: Standard (Mon–Fri). Environment: Office.

Purpose of the Function

• Lead deliverables for GPS Safety Data Management and Safety System Maintenance activities.
• Provide high quality data outputs for Safety Signal Management, Risk Management and Safety Evidence generation.
• Collaborate and co-create with client functions and applicable vendors as required for seamless GPS Safety Data and Systems operations.

Reporting Lines

Reports to the Sr. Director Safety Data and Systems, GPS Operations or designee.

Responsibilities

• Manages and monitors applicable GPS mailboxes including unblinded data.
• Serve as the key technical resource for the configuration, maintenance, and administration of the Oracle Argus Safety system.
• Support day-to-day operation and troubleshooting of Argus Safety application to ensure reliable and compliant drug safety case processing.
• Assist in system validation, testing, and deployment of Argus Safety system updates, workflows, and business rules.
• Generate, validate, and customize safety reports and analytics using Argus reporting tools and associated business intelligence platforms.
• Collaborate closely with the pharmacovigilance, clinical, and regulatory teams to ensure safety data management aligns with global regulatory standards (FDA, EMA, PMDA, ICH).
• Participate in change management processes to enhance Argus Safety system workflows and system integrations.
• Contribute to audit readiness activities, including system inspections, validation reports, and compliance documentation.
• Collaborates with internal systems team, BIS and Safety vendor on issues related to Safety database configurations.
• Performs the generation and quality control of aggregate reports and line listings.
• Initiates and contributes to the development of procedural documents including but not limited to Safety Management Plans, SOPs, work instructions, job aides, forms, or templates.
• Collaborates and co-creates with applicable client functions (e.g. Medical Information, Data Management, Business Information Systems, Quantitative Science) in regards to pharmacovigilance technical aspects, setup and operation.
• Keeps up-to-date on applicable regulatory and PV tech guidelines and shares within GPS and client as applicable.
• Participates in training related to safety data management.
• Proactively reviews processes and tools and provides suggestions for improvement and better efficiencies.
• Complete additional tasks and projects as assigned by line manager or Head of GPS Operations / designee.

Skills

• Good knowledge of relevant pharmacovigilance regulatory requirements and guidance documents (including Europe, US, Japan).
• Adequate computer skills in all current office applications.
• Proficiency with Excel is required; experience with SQL is a plus.
• Proficiency in Safety Database systems (e.g. Argus) and knowledge of other technical systems applicable to Safety/Pharmacovigilance (e.g. E2B gateway, safety signal detection tools and systems).
• Proficiency in electronic systems commonly used for Safety/PV, like for data visualization and analysis, dashboards.
• Robust understanding of the end-to-end process of clinical and post-marketing safety event collection and reporting including workflow based case processing and MedDRA dictionary.
• Solid understanding of the development and submission of aggregate safety reports (e.g. DSUR, PSUR).
• Solid understanding of the quality management processes, metrics and KPIs.
• Ability to communicate effectively and collaborate successfully across functions and with vendors.
• Fluent communication in written and spoken English required.
• Ability to work independently with minimal oversight and prioritize effectively.
• Ability to complete multiple complex deliverables within tight timelines.
• Ability to function effectively in a team environment.

Qualifications

• At least Bachelor’s degree (or country equivalent) in life sciences / Information technology or other relevant field required.
• Solid knowledge of global (EU/US/Asia Pac) pharmacovigilance requirements and practices required.
• Minimum of 7 years of relevant experience in IT / Safety / Clinical Research / Pharmacovigilance overall with at least 3 years of proven experience with safety database systems (e.g. ARGUS or ArisG) including workflow management.
• Equivalent and adequate combination of education and experience or proven practical expertise in all of the required skills.