FSO - Tech Cons - Platforms - P&C Insurance - Guidewire - Technical Consultant - Senior Manager

About the role

Insurers across the globe are investing heavily in technology-enabled transformation programs, with digital customer, agent, and partner experiences emerging as the most critical "hot spot" alongside claims, underwriting, policy, and billing. Our ambition is to be the C-suite advisor for insurance technology-enabled transformation programs, recognized by our clients for our insightful thought leadership, pro-activity in meeting their needs and having truly globally integrated capabilities.

Responsibilities

• Lead end-to-end delivery of large, multi-release Guidewire programs across multiple client engagements – from inception through hypercare – including environment strategy, release planning, and cutover execution for PolicyCenter, BillingCenter, ClaimCenter and Digital portals.
• Define and own target-state architectures integrating core Guidewire applications, digital portals, rating, CRM, document management, data, and financial systems using APIs, micro-frontends, messaging, and Guidewire accelerators.
• Establish non-functional requirements, performance engineering strategies, and accessibility standards, and oversee data conversion, migration, reporting, and analytics design across all channels.
• Drive market activation for EY's Guidewire services – including pipeline development, offering design, pursuit support, pricing, proposals, and go-to-market asset creation – while building and sustaining senior client relationships and serving as a trusted advisor on transformations.
• Develop and operationalize reusable Guidewire assets and accelerators, including packaging and publishing them for availability in the Guidewire Marketplace.
• Build and manage delivery teams, budgets, roadmaps, governance, risk management, vendor coordination, user acceptance testing, training, release readiness, and production support operating models.
• Provide strategic input into EY's Guidewire practice strategy, innovate delivery processes, and contribute to thought leadership, points of view, and eminence in the marketplace.
• Mentor and develop top-performing teams, foster a collaborative and inclusive culture, and ensure compliance with EY's risk management, independence, and security standards.

Requirements

Typical programs will span the following areas of insurance technology-enabled transformation:

• Guidewire System Implementation (Policy, Billing, Claims, Digital)
• Guidewire Digital Portals, Jutro Digital Platform, and Enterprise Engage
• Enterprise Data Management
• Reinsurance Accounting and Reporting Operations/Technology
• Performance Management and Measurement
• Enterprise Technology Expense Reduction

Qualifications

• Bachelor's degree in Computer Science, Engineering, Technology or a related field, with 10+ years of relevant work experience at a Property and Casualty Insurance carrier or consulting firm; or a master's degree in Computer Science, Engineering, Technology or a related field with 8+ years of equivalent experience.
• A minimum of 5 years in a leadership role managing large, multi-workstream Guidewire or digital transformation programs, including budget, delivery, and people accountability.
• Previous application experience in any of the following: Guidewire, JUTRO, REACT JS, Angular, Enterprise Webservices, OneShield, Exigen, Mastek, DuckCreek, FirstBest, Business Objects, Cognos, Informatica, FIGMA.
• Proven ability to lead system implementation through all phases of the project life cycle, including requirements definition, architecture design, conversion, and testing; based on a proven methodology.
• Experience implementing best practices of software engineering processes, code review methodologies, and deploying code optimization tools and techniques across global delivery teams.
• Experience creating POCs for complex design methodologies and providing alternative solution options, working closely with client counterparts and senior stakeholders.
• Excellent written and verbal communication skills for technical writing, executive-level client presentations, and proposal development.
• Demonstrated strategic thinking through a proven ability to research client inquiries and emerging issues related to regulations, industry practice, and new application technologies.
• Proven experience in business development, including pipeline generation, pursuit leadership, proposal authoring, and pricing for digital transformation engagements.
• Ability to travel 50–75%, on average, based on the work you do and the clients and industries/sectors you serve.
• Guidewire certifications across PolicyCenter, BillingCenter, ClaimCenter, Integration, Cloud, and/or Digital.
• Experience with management reporting enhancement, business intelligence/decision support, data warehousing/enterprise data design and management, or enterprise application integration.
• Experience performing impact analyses and driving end-to-end solutions across connecting systems and digital channels.
• Experience with cloud and DevOps tooling for Guidewire (AWS or Azure, Kubernetes, Terraform, GitHub Actions, Azure DevOps, Jenkins, SonarQube) and observability platforms.
• Experience leading global delivery teams and Agile delivery frameworks (Scrum, Kanban, and/or SAFe).
• Experience publishing Guidewire Marketplace assets or contributing to Guidewire PartnerConnect initiatives.

Skills and Attributes

• Guidewire Leadership: Deep expertise in architecting, developing, and customizing Guidewire applications, including Guidewire PolicyCenter, BillingCenter, ClaimCenter and Jutro Digital Platform.
• Guidewire Architecture: Strong understanding of Guidewire's architecture, micro-frontends, Advanced Product Designer, Authentication/Authorization, APIs, and configuration; ability to architect customized solutions that adapt into existing application eco-systems.
• Accelerator & Marketplace Strategy: Proven ability to develop and operationalize Guidewire assets and accelerators, including packaging and publishing them for availability in the Guidewire Marketplace.
• Technical Capabilities: Demonstrated ability to lead system implementation through all phases of the project life cycle, including requirements definition, architecture design, conversion, and testing; based on a proven methodology.
• Software Engineering Processes: Experience implementing best practices of software engineering processes, code review methodologies, and deploying code optimization tools and techniques across global delivery teams.
• Complex Design Methodologies: Demonstrated ability to create POCs for complex design methodologies and provide alternative solution options, working closely with client counterparts and senior stakeholders.
• Communication Skills: Excellent written and verbal communication skills for technical writing, executive-level client presentations, and proposal development.
• Strategic Thinking: Demonstrated strategic thinking through a proven ability to research client inquiries and emerging issues related to regulations, industry practice, and new application technologies.
• Business Development: Proven experience in business development, including pipeline generation, pursuit leadership, proposal authoring, and pricing for digital transformation engagements.
• Leadership: Ability to lead client engagement teams with diverse skills and backgrounds; foster an innovative, inclusive, team-oriented work environment, and act as a people developer and career counselor.

Benefits

Our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

Pay

TBD

Schedule

Hybrid model with most people in external, client serving roles expected to work together in person 40–60% of the time over the course of an engagement, project or year.