FSO - Insurance - Life & Group Transformation - Technology Consulting - Manager

About the role

EY is seeking a Manager to join EY's Business Transformation & Growth (BTG) practice. This individual will lead client engagements, manage high‑performing teams, drive business growth, and deliver large‑scale business and technology transformation programs for leading life insurance, group benefits, and retirement providers. The practice helps clients reimagine, modernize, and transform their operations, technology platforms, and customer experiences to create sustainable business value. As a Manager, you will serve as a trusted advisor to client executives, oversee complex transformation initiatives, develop talent, and help shape the growth and evolution of EY's insurance consulting practice. In return, you will have the opportunity to work with industry‑leading organizations, lead strategic transformation programs, contribute to thought leadership, and help clients solve some of their most critical business and technology challenges across the insurance value chain. Successful candidates demonstrate a passion for solving complex business challenges, developing high‑performing teams, and helping clients realize measurable business value through transformation. They bring an entrepreneurial mindset, strong executive presence, and the ability to lead teams and programs in a dynamic, fast‑paced environment.

Responsibilities

• Client Leadership & Delivery Oversight: Lead large‑scale platform transformation programs, ensuring delivery aligns with business objectives, architecture standards, and contractual commitments; serve as a trusted advisor to client business and technology leaders, driving strategic outcomes and stakeholder alignment; define delivery roadmaps, governance models, and execution strategies across complex workstreams; oversee program scope, budget, risks, dependencies, resources, and overall delivery performance.
• Program Governance & Strategic Execution: Lead governance forums and drive collaboration across client, EY, and vendor teams to resolve complex business and technology challenges; ensure delivery excellence through Agile, SAFe, DevOps, quality engineering, release management, and operational readiness practices; drive adoption of AI‑enabled solutions, automation, and data‑driven insights to improve productivity, quality, decision‑making, and business value; monitor program health, compliance, security, and architecture standards while proactively addressing delivery risks and opportunities.
• People Leadership & Team Development: Lead, coach, and mentor consulting teams, fostering a culture of accountability, collaboration, innovation, and continuous improvement; support performance management, career development, and talent growth for consultants and senior consultants; build high‑performing teams through effective resource planning, knowledge sharing, and leadership development.
• Business Development & Practice Growth: Support account growth through client relationship management, opportunity identification, and proposal development; contribute to solution shaping, estimations, client presentations, and pursuit activities; advance practice capabilities through thought leadership, innovation, AI adoption, and insurance transformation best practices; stay current on emerging technologies and market trends to identify opportunities for client value creation and operational efficiency.

Requirements

• Bachelor's degree and 6‑10+ years of relevant professional experience
• 5+ years of experience within Life, Annuity, or Group Benefits insurance
• Demonstrated experience leading large‑scale business and technology transformation programs
• Experience managing client relationships and leading cross‑functional teams in complex delivery environments
• Experience with one or more policy administration platforms including FAST (Verisk), FINEOS AdminSuite, ALIP, OIPA, DXC wmA/CyberLife, EXL LifePro, or comparable modern PAS solutions
• Strong understanding of the Life & Annuity value chain, including product configuration, underwriting, policy administration, servicing, and claims
• Program management experience within onshore/offshore delivery models