FS/QA Technician

About DO & CO

We have a passion for hospitality culinary delights on every elevated floor and in the sky. With our three business segments, Airline Catering, International Event Catering, Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 33 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations.

Responsibilities

• Performs daily food safety tasks such as pre-operational, operational, and post-operational checks, temperature monitoring, cooler/freezer inspections, thermometer calibration, sanitizer checks, and oversight of third-party cleaning company activities.
• Answers inquiries regarding food safety procedures; reinforces Good Manufacturing Practices (GMP) through routine floor inspections and self-audits.
• Reports non-compliance issues to FS/QA supervisor, FS/QA Manager, and Department Manager, ensuring prompt corrective actions.
• Conducts regular traceability audits, laboratory collections, and swabs for testing.
• Ensures adherence to local, state, federal, and international environmental, health, and food safety regulations to uphold quality assurance and regulatory compliance.
• Assists in customer audits, health department inspections, training sessions, and consultations, ensuring staff compliance with relevant standards.
• Performs microbiological testing including in-house ATP testing and environmental swabbing.
• Assists with pest control management and conducts regular facility audits for cleanliness, including bathroom inspections and swab testing.
• Ensures proper chemical stock levels in designated departments (e.g., porters, dish room).
• Undertakes additional responsibilities as directed by FS/QA supervisor or Manager.

Qualifications

• Minimum of 2 years of experience in food processing, hospitality, or a high-paced catering establishment with floor monitoring.
• High School Diploma or equivalent required. Bachelor's degree preferred.
• Possesses proficient written and verbal communication skills in English.
• Displays exceptional organizational and detail-oriented capabilities.
• Demonstrates knowledge of Food Safety and Quality Assurance principles.
• Familiarity with HACCP, ISO, and food safety systems is advantageous.
• Possesses a Food Safety Certification, such as Safe SERV training.
• Preferred certification in HACCP.
• Proficient in Microsoft Word, Excel, and Outlook.
• Collaborates effectively with individuals across various functions.
• Works effectively both independently and as part of a collaborative team.
• Thrives in a fast-paced environment.
• Exhibits self-motivation, a professional work ethic, and a service-oriented approach.
• Ability to work long hours on foot and in environments with varying temperatures.
• Flexibility to work different shifts (including nights, weekends, and holidays) based on business needs.

Benefits

• Pay range: $23.00 - $25.00 hourly.
• Daily Complimentary Meals (Breakfast, Lunch and Dinner).
• FT employees are eligible for 401K and medical benefits: medical, dental, and vision.
• An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standard for hospitality.
• Career development opportunities, both nationally and internationally.