Frozen Food Lead Yakima, WA.

Key Responsibilities & Accountabilities

• Provide customer service as currently defined by the employer within the scope of the position and within company policy.
• Train, schedule, and supervise Frozen Food workers to ensure optimum staffing patterns for the department.
• Speak with customers to resolve problems involving sales, satisfaction with service, or product and other problems related to the operation of the Frozen Food area.
• Perform daily inventory and order necessary supplies to maintain adequate inventory.
• Replace stock in coolers, freezers, and end displays.
• Maintain cleanliness of display areas and freezers.
• In event of a freezer malfunction or power outage, remove all items, clean out the case, and replace or restock product.
• May also function as cashier/checker during peak times.

Job Related Qualifications

• Ability to follow company customer service procedures.
• Demonstrated prior customer service skills or related experience.
• Ability to interact with customers and co-workers.
• Ability to work independently.
• Ability to understand and follow instructions.
• Desired: Previous experience as a clerk. Supervisory Responsibilities Frozen Food Clerks and Helper Clerks working in department.

Permits/Licenses

Varies depending on store location and state/county requirements.

Work Environment

• %Inside: 95%
• %Outside: 5%
• Temperature Extremes: Freezer temperature may be –20° F.
• Chemicals: Seldom (mild detergents or glass cleaner).
• Machines, Tools, And Equipment: hand truck, six wheel cart, pallet jacks, grocery carts, box cutter, pens and pencils, mops, brooms, telephone/intercom, power pallet jack, big joe, bailer, scrubber machine

Physical Demands

• Constant (over 70% of the time): Lifting 1-20 lbs., carrying 1-10 lbs., pushing/pulling 1-10 lbs., reaching knee to shoulder, bending/stooping, twisting, squatting, kneeling
• Frequent (30-70% of the time): Lifting 21-35 lbs., carrying 11-20 lbs., pushing/pulling 11-20 lbs., reaching overhead, bending/stooping, twisting, squatting, kneeling
• Occasional (10-30% of the time): Lifting 21-35 lbs., carrying 21-50 lbs., reaching overhead, bending/stooping, twisting, squatting, kneeling
• Seldom (1-10% of the time): Lifting 1-20 lbs., carrying 1-10 lbs., pushing/pulling 21-50 lbs., reaching overhead, bending/stooping, twisting, squatting, kneeling

Trunk Functions

• Frequent neck rotation
• Occasional bending of head, bending/stooping, twisting, crouching, squatting, kneeling

Upper Extremity

• Constant handling/grasping
• Frequent repetitive motion
• Seldom forceful gripping

Safety – Sensitive Position

Job responsibilities include tasks or duties that could affect the safety or health of the employee performing the task or others.

Disclaimer

The above statements are intended to describe the general nature of work performed by employees assigned to this job. If you have questions regarding your ability to physically perform the listed job duties and requirements – e.g. lifting, standing, bending, etc. - please speak to your Store Director.

Company Policies

• All team members must comply with Company, Division, and Store policies and applicable laws.
• The responsibilities, duties and skills required of personnel so classified may vary within each store and from store to store.
• Safeway will provide reasonable accommodation for qualified individuals with disabilities who can meet overall job requirements.