Frozen Food Clerk

The Frozen Food Clerk is responsible for keeping all store frozen cases stocked and clean during business hours. They are required to assist customers as needed while maintaining a friendly, energetic demeanor. This position requires adhering to all procedural guidelines set by the Frozen Department.

Responsibilities

• Ensures cleanliness of frozen cases, storage area, and work area for safety. This includes the cleaning of shelves and products, keeping floors free of liquid spills or water, removing hazardous debris from the floor, and sweeping
• Stocks frozen cases. This includes the presentation of product, facing, filling, and organization of all product items as set by the Frozen Department schematics as well as ensuring tag and pricing accuracy
• Examines the rotation of all frozen products paying particular attention to expired stock and discarding outdated or spoiled items
• Responds positively to customer’s inquiries and assists customers with purchases, information, and product selection; requires selling and cross selling of products
• Receives, inspects, and logs products for accuracy of shipment, temperature, and quality
• Monitors the point of purchase signs. Ensures a variety of recipe cards, product coupons, promotional material, and information on complimentary foods
• Requires operating and using equipment such as knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks
• Uses knowledge of scales and weight measures to accurately weigh and label products
• Sustains a high level of product knowledge and product preparation
• Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times
• Other duties as assigned

Qualifications

• Be at least 18 years of age; possess a high school diploma or GED
• Preferred 1 - 2 years grocery retail experience in Frozen department processes and procedures
• Must maintain the highest level of