FROZEN FOOD/CLERK

Responsibilities

• Establish and maintain a safe and clean environment.
• Achieve and exceed sales and profit goals.
• Maintain quality assurance standards.
• Deliver excellent customer service following the Customer 1st strategy.
• Answer questions regarding products sold within the department and throughout the store.
• Respond to questions and make suggestions about products.
• Recommend frozen food items to customers.
• Check product quality and take appropriate action.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with store advertisements.
• Adhere to food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained.
• Review and maintain temperature logs.
• Reinforce safety programs by complying with safety procedures.
• Identify unsafe conditions and notify store management.
• Report all safety risks or issues, and illegal activity.
• Work cooperatively in high-paced and sometimes stressful environments.
• Manage conflict in a reasonable, non-confrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

Requirements

• Minimum ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Retail experience preferred.
• Desired second language (speaking, reading, and/or writing).