Front Server

Responsibilities

• Provide an immersive dining experience to our guests by highlighting our seed to table operation and being knowledgeable about menu offerings
• Communicate guest orders including any special needs or requests to the kitchen and bar using the hotel’s point-of-sales system; coordinate food and beverage timings
• Check completed kitchen orders with the guests original order and transport items to the guest table or lounge chair in a timely manner to ensure proper food quality
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
• Read each table and adapt to the guest, creating a customized experience for a variety of local guests, international travelers, and building residents alike
• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals
• Breakdown, clean and set-up of tables and chairs
• Work harmoniously and professionally with co-workers and supervisors
• Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed
• Perform additional duties and projects as assigned by Southall Leadership

Requirements

• Restaurant hospitality experience
• Strong organizational and collaboration skills
• Food, wine, and liquor knowledge
• Excellent communication skills
• Attention to detail
• Strong problem-solving skills

Qualifications

• High school diploma or equivalent experience

Skills

• Restaurant hospitality experience
• Strong organizational and collaboration skills
• Food, wine, and liquor knowledge
• Excellent communication skills
• Attention to detail
• Strong problem-solving skills

Benefits

• Competitive compensation package
• Medical, dental, vision, short and long-term disability, company-provided life insurance
• Generous paid time off accruals
• 9 paid holidays annually
• 401k and company match
• Education reimbursement
• Best-in-class Employee Assistance Program
• Free weekly outdoor activities and wellness classes
• 30% internal discounts
• Fresh and free daily meal
• Bountiful internal growth opportunities