Front Registration Clerk

About the role

The PATIENT BILLING SPECIALIST will be responsible for greeting incoming patients, distributing paperwork, entering pertinent information, including insurance and demographic, and handling the processing of insurance.

Responsibilities

• Greet incoming patients, distribute paperwork, and enter pertinent information, including insurance and demographic data.
• Process insurance claims and handle patient inquiries.
• Communicate effectively both orally and in writing, recognizing and addressing problems.
• Collaborate with administrators, support personnel, management, and clients on a regular basis.
• Maintain updated facility services information, ensure all papers are properly filled out and input into the system, and enter and verify patient demographics and billing information.
• Direct patients to relevant areas of buildings, answer phones, and greet visitors.
• Obtain signed statements, record payments, perform insurance data entry, and contact nurses and doctors about surgeries and meetings.
• Maintain medical records of patients in an organized manner, ensuring patients’ compliance with hospital policies and procedures.
• Collate and distribute mail, prepare communications, and create and maintain filing systems, both electronic and physical.

Requirements

• High School Diploma or equivalent.
• 1-3 years’ experience preferred.

Qualifications

• Knowledge of medical terminology and standard insurance forms.
• Ability to make independent decisions on a daily basis.
• Excellent communication skills, both oral and written.
• Strong organizational and prioritization skills.
• Fast and accurate typing skills.
• Outstanding customer service skills.
• Ability to remain calm and professional in emergency situations.

Skills

• Basic mathematics and payment processing skills.
• Computer experience, including fast and accurate typing skills.
• Outstanding customer service skills.
• Ability to multitask.
• Understanding of medical terminology and standard insurance forms.

Benefits

Not specified.

Pay

Not specified.

Schedule

Day shift.