FRONT OFFICE SUPERVISOR
Resorts Casino Hotel · United States · 2 wk ago
RemoteRemoteManagementFull-time
Responsibilities
- Greet guests courteously and efficiently
- Sell rooms and provide information and other guest services
- Maintain customer accounts and collect revenue
- Provide accurate, up-to-date information and direction regarding the hotel and its facilities
- Promote positive public relations
- Perform other duties as assigned
Requirements
- High school diploma or equivalent
- No prior experience necessary
- Strong written and oral communication skills
- Requires Casino Employee Registration License
Essential Physical Functions
- Standing
- Walking
- Sitting
- Kneeling
- Lifting up to 30 lbs
- Pulling up to 30 lbs
- Climbing stairs
- Bending
- Stooping
- Climbing ladders
- Reaching up to 3 feet
- Driving
- Working around people
Essential Mental Functions
- Writing English
- Reading English
- Speaking English
- Working under pressure/stress
- Speaking with guests/customers
- Speaking with employees
- Using basic math skills
- Making decisions based on facts
- Making decisions based on data
- Making decisions based on personal judgment
- Making accurate measurements according to set standards
- Planning and/or supervising the activities of others
Essential Interactive Functions
- Working under close supervision
- Working under minimal supervision
- Working and interacting with management in a professional and courteous manner
- Working and interacting with co-workers in a professional and courteous manner
- Working and interacting with guests in a professional and courteous manner
Essential Environment Functions
- Working inside
- Exposed to chemicals
- Exposed to dust, fumes, gases
- Exposed to smoke
- Exposed to excessive noise
- Working in dimly lit areas
- Working in sudden marked changes of temperature and humidity