Front Office Supervisor

About the role

Supervisors lead other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing Front Office Supervisors.

Responsibilities

• Lead the agents who are responsible for the guest registration process and communication of hotel services and promotions.
• Process forms of payment and respond to guest inquiries.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Experience and a thorough understanding of Front Office operations.