Front Office Shipping Specialist

About the role

PCI Auctions is seeking a detail-oriented and organized Front Office Shipping Specialist to join our growing team. In this role, you will move invoices through the shipping process, communicate with customers via phone, text, and email, and thrive in a fast-paced office environment. The ideal candidate is passionate about problem-solving, efficient task completion, and embodies the following values:

• Hardworking – willing to roll up your sleeves to get the job done
• Adaptable – comfortable with daily new tasks and challenges
• Curious – asks questions to understand the "why" behind processes
• Resilient – embraces challenges and tackles them head-on

Responsibilities

• Work with the Office Manager to push customer invoices through the shipping process
• Assist customers with questions related to shipping processes
• Advance various projects through research and innovative ideas

Requirements

• Previous work experience in customer service (a plus)
• Knowledge of Microsoft Office
• Quick and adaptable learner
• Exceptional written and verbal communication skills
• Team player with a positive attitude; collaborative with colleagues

Benefits

• Paid time off
• Flexible work schedule
• 401(k) with company match
• Weekly paychecks
• Workforce advocate with resource exploration and personal goal setting
• Incentive plans
• Paid holidays
• Employee referral program
• Professional and personal development opportunities
• Employee appreciation events
• Advancement opportunities
• Employee recognition programs
• Casual work environment

Note: Health benefits are not offered.

Pay

$16 per hour

Schedule

Monday through Friday, 8:00 AM – 5:00 PM