Front Office Representative I

About the role

The Front Office Representative I works under general supervision to perform various front office duties in the medical office setting to ensure efficient operations and patient satisfaction. They work closely with the Office Manager to troubleshoot and resolve problems and maintain positive relationships with patients, family members, visitors, and fellow employees.

Responsibilities

• Perform various front office duties in the medical office setting
• Ensure efficient operations and patient satisfaction
• Work closely with the Office Manager to troubleshoot and resolve problems
• Maintain positive relationships with patients, family members, visitors, and fellow employees

Required Skills

• Knowledge of computer keyboard and 10 key touch, ability to type at least 40 words per minute
• Knowledge of computer practice management systems and other computerized systems (Microsoft Office programs, electronic health record systems)
• Demonstrates good telephone management skills
• Knowledge of ICD-10 CM and CPT coding systems
• Good organizational skills
• Able to identify and solve problems
• Demonstrates good communication skills, bilingual helpful

Required Experience

• Formal training will be indicated by a high school diploma or equivalent
• Minimum 1 year experience performing front office duties in the medical office setting to include telephone management and charge entry experience
• Knowledge of ICD-10 CM and CPT coding systems
• Computer data entry skills
• Able to maintain composure when confronted with fast-paced situations

Pay

$23.00 - $29.90 per hour

Schedule

Days

Benefits

N/A

Address

12462 Putnam Street

Zip Code

90602