Front Office Representative - Healthcare for Women VR (Days)

Responsibilities

• Check-in and check-out duties including entering charges, collecting deductibles and coinsurances, posting payments, and scheduling follow-up appointments.
• Answering telephones, registering new patients, and making appointments.
• Multitasking while maintaining high levels of customer service and accuracy.
• Assisting patients with questions and requests, communicating proactively.

Requirements

• No prior work experience required.
• One year of customer service experience preferred.
• Experience in a healthcare setting preferred.
• Excellent public relations skills.
• Pleasant, professional demeanor when dealing with the public, even irate or abusive individuals.
• Effective communication and interpersonal skills.
• Ability to work independently and make decisions.
• Ability to work in a fast-paced environment with frequent interruptions.
• Ability to work in high-stress situations.
• Team-oriented and able to work collaboratively.
• Proficient use of computer equipment.
• Detail-oriented and organized.
• Professional appearance and neatness.

Qualifications

• High School Diploma or GED.