Front Office Medical Assistant

About the role

ProHealth Partners is an established multi-specialty physician group with over 30 years of experience providing care in the greater Long Beach, Los Angeles, Orange County, and Inland Empire areas. We currently have an opening for a Front Office Medical Assistant in our rheumatology clinic.

Responsibilities

• Greet patients and answer phones
• Schedule appointments and manage provider calendars
• Verify and update patient demographics and insurance
• Obtain authorizations and referrals
• Collect co-pays and maintain accurate records in the electronic health system
• Handle patient inquiries and coordinate with clinical staff
• Manage medical records requests and maintain HIPAA compliance
• Contribute to an organized, efficient, and patient-focused front office environment

Qualifications and Skills

• At least two years of experience in a front office or medical administrative role, preferably in a specialty clinic such as rheumatology
• Bilingual Spanish required for effective communication with a diverse patient population
• Proven experience with insurance eligibility verification, prior authorizations, and referral coordination
• Strong organizational and customer service skills
• Attention to detail, accuracy in maintaining patient records, and the ability to manage scheduling and high call volumes in a fast-paced environment
• Professional, patient-centered service

Benefits

• Paid sick leave
• Access to a 401(k) retirement plan
• Employee Assistance Program
• Employee Discount Program

Pay and Schedule

The salary range for this position is $23 - $25 per hour, with a current IV salary of $23.00 - $25.00 per hour.

Benefits

• Paid sick leave
• Access to a 401(k) retirement plan
• Employee Assistance Program
• Employee Discount Program

Equal Opportunity Employer

ProHealth Partners is an Equal Opportunity Employer.