Front Office Manager
AdministrativeFull-time
Key Responsibilities
- You will be the leader of our hotel's front office team, ensuring exceptional guest experiences through efficient and seamless operations.
- Your daily tasks will include managing front desk staff, overseeing guest check-in and check-out processes, and resolving guest issues.
- You will report to the Director of Rooms or General Manager.
Education & Experience
- A high school diploma, a GED, or one year of hotel experience
- Previous experience in a similar or related position
- A combination of education and experience
What You’ll Need to Succeed
- Eligible to work in the United States
- Ability to read, write, and communicate effectively in English
- Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
- Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
- A warm, professional demeanor that reflects HVMG’s Culture of Excellence
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."